Scheduling Specialist I: Sleep Center

Hoag Hospital Irvine; Costa Mesa, Northern (CA, KY); Hybrid; USD 25,000 - 39,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian in Orange County, CA, seeks a Scheduling Specialist I to assist with coordinating patient procedure and surgical schedules. You will collaborate across departments, physicians, and patients to manage routine, add-on, and emergent procedures, and help with pre-procedure testing and authorizations.

The role emphasizes data entry, patient registration, and clerical duties in a high-volume setting, with emphasis on confidentiality and teamwork within Hoag's

Qualifications

• High school diploma or equivalent required, scheduling experience preferred.
• Excellent interpersonal and communication skills with patients and staff.
• Familiarity with Microsoft Office and healthcare databases.
• Strong knowledge of medical terminology and insurance procedures.
• Ability to interface with physicians, staff, vendors and patients.

Responsibilities

• Assist in coordinating patient procedure and surgical schedules.
• Communicate with patients, physicians and departments to manage add-ons and emergencies.
• Handle pre-procedure test scheduling and clearances; register patients and enter data.
• Provide information to Insurance Verification for authorizations as needed.
• Maintain confidentiality and support quality improvement processes.

Skills

Interpersonal communication

Customer service

Microsoft Office Suite

Healthcare database systems

Medical terminology

Insurance procedures

Multitasking / high call volume

Data entry / patient registration

Team coordination

Education

High School Diploma or equivalent

1+ year front office or scheduling experience

BLS Certification (within 6 months of hire)

Additional healthcare certs preferred

Job description

Under direct supervision, the Scheduling Specialist I assists in the coordination of Patient Procedure/Surgical schedule. The Scheduling Specialist I collaborates in the management and scheduling of routine procedures in treatment area as well as add-ons and emergent procedures, facilitating communication between patients, physicians, other departments, and staff members. Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances. Provides information to Insurance Verification Specialists to obtain authorizations as necessary. Responsible for patient registration filing, data entry, preparation of patient charts and other clerical duties, as assigned. Interacts directly with patients and works in a high call volume environment.

Participates in the continuous quality improvement processes. Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance. Maintains confidentiality. Performs other duties as assigned.

Qualifications

Education and Experience

• High School Graduate or equivalent required
• Minimum of one (1) year front office or previous scheduling experience
• Excellent interpersonal and communication skills
• Knowledge of proper body mechanics and safety measures
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems required
• Strong knowledge of basic medical terminology preferred
• Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members)
• Full understanding of medical insurance procedures required

Basic keyboarding minimum 35 WPM preferred

71832-1206d Digestive Health Clinic, 40657-HSC IRV 16405 Gastroenterology - Minimum of one (1) year front office, previous scheduling, customer service or equivalent experience.

Certifications Required

• 1206d Oncology Specialty Clinic BLS required within 6 months of hire.
• BLS required within 6 months of hire in the:
• 1200-30258 HSC 19582 Beach Blvd MED ONC and
• 1000-70851 HB Oncology & Specialty Clinics
• Irvine Periop: BLS required upon hire
• Operating Room: BLS required upon hire

Certifications Preferred

• 70790 Heart Valve Clinic BLS – Basic Life Support (AHA)

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

Job Info

• Job Identification 129810
• Job Category Administrative Support
• Posting Date 08/21/2026, 04:55 PM
• Apply Before 09/20/2026, 04:55 PM
• Job Shift Day
• Locations 2975 Red Hill Ave, Costa Mesa, CA, 92626, US