Scheduling Specialist, Cancer Center

Regions Hospital; Saint Paul (MN); On-site; USD 28,000 - 34,000; Full time

Job summary

Regions Hospital's Cancer Center is seeking a scheduling specialist to manage patient registration, insurance verification, and complex scheduling across oncology departments, including chemotherapy and infusion services. You will collaborate with staff, providers, and other departments to ensure accurate, timely patient care.

The role requires strong clerical and customer service experience, with preference for healthcare background.

Qualifications

• Minimum 1-year previous clerical and/or customer service experience.
• Preferred qualifications: Previous experience in healthcare setting.

Responsibilities

• Provide exceptional customer service and handle patient registration, insurance verification, and scheduling across multiple departments in the oncology setting.
• Coordinate scheduling for clinic visits and chemotherapy/infusion activities with attention to accuracy and efficiency.
• Communicate effectively with staff, providers, and other departments to support patient care.
• Perform related clerical tasks as needed to ensure smooth operations in the Cancer Center.

Skills

Customer service

Clerical experience

Job description

Job Description

Regions Cancer Center is seeking a scheduling specialist with strong organizational and customer service skills to join our team. Under the direction of the Supervisor Cancer Center Scheduling, provides exceptional customer service functions in a personable and professional manner. These functions include patient registration, insurance verification, complex and coordinated scheduling across numerous departments, and other clerical functions in the oncology setting, which includes clinic as well as chemotherapy/infusion activities. Must be able to think critically and ask questions as appropriate. This role facilitates communication between staff, providers, and other departments. Manages many activities impacting patient care. Performs other related duties as assigned.

Work Schedule

Monday - Friday

Weekend Rotation about once every 10 weeks.

Required Qualifications

• Minimum 1-year previous clerical and/or customer service experience.

Preferred Qualifications

• Previous experience in healthcare setting.

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.