Scheduling Specialist - Alabama Cardiovascular Group

Grandview Medical Group; Birmingham (AL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

401(k) with company match

Paid time off

Licensure/certification reimbursement

Student loan support

Employee rewards programs

Job summary

Grandview Medical Group in Birmingham, AL is seeking a Scheduling Specialist to optimize scheduling for patients and physicians, coordinating appointments and procedures across departments.

The role requires attention to detail, strong communication, and experience with EMR systems. You will support staff by managing referrals, maintaining accurate records, and ensuring timely information flow within a fast-paced hospital environment.

Qualifications

• Associate degree or certification in Healthcare Administration, Medical Office Administration, or related field preferred.
• 0–2 years of experience in medical scheduling, administrative support, or customer service preferred.
• 0–2 years of experience with EMR systems, scheduling software, or medical front desk operations preferred.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, and provides necessary information and instructions.
• Enters and updates patient information into the EHR/scheduling system.
• Works with medical staff to align appointments with clinical priorities and optimize provider schedules.
• Tracks and manages patient cancellations and no-shows and reschedules as needed.
• Provides general administrative assistance, including calls, referrals, and patient files.
• Receives orders from the Order Facilitator and verifies completeness.
• Asks patients the necessary questions for tests and provides prep instructions.
• Prioritizes work efficiently, including processing STAT orders timely.
• Notifies ordering offices if unable to schedule their patients.
• Offers alternative scheduling options to accommodate patient needs.
• Communicates with physicians, nurses, and other staff to ensure proper scheduling.
• Performs other duties as assigned and maintains reliable attendance.

Skills

Appointment scheduling

Patient flow management

Communication skills

Data entry / EHR software

Education

Associate degree or certification in Healthcare Administration/Medical Office Administration

Tools

EMR systems

Scheduling software

Microsoft Office

Job description

Birmingham, AL, United States

Job Description

Why Join Us?

Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work

Benefits You Can Count On – Medical, dental, vision, and life insurance coverage

Work Hard. Recharge Often. – Generous PTO and extended illness benefits

Invest in Your Future – 401(k) with company match

Grow With Us – Career development, learning opportunities, and advancement pathways

We Invest in Your Success – Licensure and certification reimbursement

Student Loan Support – Assistance available for eligible roles

Your Wins Deserve Recognition – Employee rewards and recognition programs

A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact

Job Summary
The Scheduling Specialist is responsible for managing and optimizing the scheduling process for patients and physicians offices within the hospital or medical facility. This role involves coordinating appointments, procedures, and treatments across departments to ensure efficient utilization of resources and high-quality patient care. The Scheduling Specialist serves as a key liaison between patients, medical staff, and administrative teams, ensuring timely and accurate scheduling while providing excellent customer service.
Essential Functions

• Schedules patient appointments for consultations, tests, procedures, and follow-ups, ensuring proper allocation of time and resources.
• Notifies patients of appointment confirmations, cancellations, or reschedules, as well as providing necessary information and instructions, ensuring a high level of patient satisfaction.
• Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
• Works closely with medical staff to align patient appointments with clinical priorities and optimize provider schedules.
• Tracks and manage patient cancellations and no-shows, ensuring timely rescheduling and minimizing disruptions.
• Provides general administrative assistance, including answering calls, managing patient referrals, and coordinating patient files.
• Receives orders from the Order Facilitator and reviews to make sure the orders are valid and complete.
• Asks patients the necessary questions for specific tests and provide the required procedure preparation or instructions.
• Prioritizes work efficiently, including processing STAT order timely.
• Notifies ordering offices if unable to contract their patient to schedule procedures.
• Offers alternative scheduling options when needed to accommodate patient preferences and medical needs.
• Communicates with physicians, nurses, and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field preferred
• 0-2 years of experience in medical scheduling, administrative support, or customer service preferred
• 0-2 years of experience with electronic medical record (EMR) systems, scheduling software, or medical front desk operations preferred

Knowledge, Skills and Abilities

• Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.
• Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
• Excellent verbal and written communication skills to effectively interact with patients, medical staff, and administrative teams.
• High attention to detail and accuracy, particularly in data entry and record-keeping.
• Ability to work in a fast-paced environment while maintaining a calm, professional demeanor.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and hospital scheduling or EHR software.
• Knowledge of medical terminology is a plus.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

Job Info

• Job Identification 164535
• Job Category Administrative Support
• Posting Date 09/15/2026, 02:59 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 3686 Grandview Pkwy, Birmingham, AL, 35243, US