Scheduling Specialist

Evolution Gaming Limited; Southfield, Northern (MI, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Evolution Gaming Limited in Michigan is seeking a Scheduling Specialist to ensure accurate and timely posted schedules for gaming floor employees. You will support the Operations Manager and Senior Team Managers with scheduling and related projects.

The role requires strong Excel skills, attention to detail, and the ability to work independently or with a team in a fast-paced environment. This position emphasizes process efficiency, data accuracy, and collaboration with multiple departments to

Qualifications

• High School Diploma required.
• 1-2 years scheduling experience preferred.
• Strong Excel skills and attention to detail.

Responsibilities

• Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy.
• Manage Game Presenters and Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments.
• Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs.
• Allocate Game Presenters and Shufflers to different teams upon request.
• Cooperate with Team Managers, Evolution Academy, Service Managers and other departments.
• Maintain staffing related KPI’s.
• Calculating and assembling Operations related statistics and reports.
• Administering and tracking operations related projects as assigned.

Skills

Scheduling

Excel

Attention to detail

Time management

Communication

Analytical mindset

JIRA

Payroll adjustments

Education

High School Diploma

Tools

JIRA

TTS

Job description

The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.

Responsibilities

• Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
• Manage Game Presentersand Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
• Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
• Allocate Game Presentersand Shufflers to different teams upon request
• Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
• Maintain staffing related KPI’s
• Calculating and assembling Operations related statistics and reports
• Administering and tracking operations related projects as assigned.

• High School Diploma required
• 1-2 years of experience scheduling in any field preferred but not required
• Intermediate to advanced knowledge of excel functions
• Organizational skills and high attention to detail
• Excellent time management
• Ability to work independently or as part of a team
• Sense of urgency
• Analytical mindset and ability to solve problems under pressure
• Excellent multitasking skills and ability to set clear priorities
• Customer oriented approach and excellent communication skills
• Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.)
• Flexibility to work different shifts