Scheduling Specialist

Evolution; Southfield (MI); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

401(k) plan

Unlimited growth potential

Make an impact

Exclusive employee perks

Referral bonus

Modern office

People-first culture

Job summary

Evolution is seeking a Scheduling Specialist in Michigan to ensure accurate posted schedules for gaming floor employees and to support Operations leadership. The role involves coordinating shifts, managing absences, and aligning staffing with business needs.

Qualifications include a high school diploma, 1–2 years of scheduling experience (preferred), strong Excel skills, and the ability to work independently or in a team with a focus on accuracy and timely delivery.

Qualifications

• High School Diploma required.
• 1-2 years of experience scheduling in any field preferred but not required.
• Intermediate to advanced knowledge of excel functions.
• Organizational skills and high attention to detail.
• Ability to work independently or as part of a team.
• Sense of urgency.
• Analytical mindset and ability to solve problems under pressure.
• Excellent multitasking skills and ability to set clear priorities.
• Customer oriented approach and excellent communication skills.
• Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.).
• Flexibility to work different shifts.

Responsibilities

• Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy.
• Manage Game Presentersand Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments.
• Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs.
• Allocate Game Presentersand Shufflers to different teams upon request.
• Cooperate with Team Managers, Evolution Academy, Service Managers and other departments.
• Maintain staffing related KPI’s.
• Calculating and assembling Operations related statistics and reports.
• Administering and tracking operations related projects as assigned.

Skills

Organizational skills

Attention to detail

Analytical mindset

Multitasking

Customer oriented communication

Sense of urgency

Teamwork

Independent work

Prioritization

Education

High School Diploma

Tools

MS Excel

JIRA

TTS

Job description

Join Evolution, a global leader in online gaming and entertainment.

At Evolution, we create world-class gaming experiences enjoyed by millions of players around the globe. Behind every game is a talented team of professionals driving innovation, operational excellence, and exceptional support across our business.

Since 2006, Evolution has transformed the gaming industry through cutting‑edge technology, creativity, and a commitment to delivering unforgettable player experiences. Today, our teams collaborate across North America and beyond to support a fast‑growing global organization at the forefront of digital entertainment.

With offices and studios in Atlantic City, NJ; Grand Rapids and Southfield, MI; Philadelphia, PA; and Fairfield, CT, we’re looking for passionate professionals who are ready to make an impact and help shape the future of our business.

Job Description

The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.

Responsibilities

• Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
• Manage Game Presentersand Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
• Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
• Allocate Game Presentersand Shufflers to different teams upon request
• Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
• Maintain staffing related KPI’s
• Calculating and assembling Operations related statistics and reports
• Administering and tracking operations related projects as assigned.

Qualifications

• High School Diploma required
• 1-2 years of experience scheduling in any field preferred but not required
• Intermediate to advanced knowledge of excel functions
• Organizational skills and high attention to detail
• Ability to work independently or as part of a team
• Sense of urgency
• Analytical mindset and ability to solve problems under pressure
• Excellent multitasking skills and ability to set clear priorities
• Customer oriented approach and excellent communication skills
• Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.)
• Flexibility to work different shifts

Additional Information

• Competitive Salary:($21 per hour)
• Comprehensive Health Benefits with Low Cost for Premiums: Medical, Dental, and Vision coverage
• Invest in Your Future: Build long‑term financial security with our 401(k) plan and company match, helping you save more for the years ahead.
• Unlimited Growth Potential: Develop your career with a global industry leader
• Make an Impact: Support a company at the forefront of online entertainment and technology
• Exclusive Employee Perks: Nationwide discounts on shopping, travel, dining, and entertainment
• Referral Bonus Program: Earn rewards for bringing exceptional talent to our team
• Modern Office Environment: Centrally located workplace with premium amenities and refreshments
• People-First Culture: Join a collaborative team that celebrates innovation, achievement, and professional growth

For more information visit www.evolution.com

All your information will be kept confidential according to EEO guidelines.

#EVOMIL

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