Scheduling Specialist

Avera Health

Sioux Falls (SD)

On-site

USD 25,000 - 33,000

Full time

14 days+

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Benefits offered by this job

PTO available day 1 for eligible hires
Up to 5% employer matching retirement

Job summary

Avera Orthopedics 69th & Louise in Sioux Falls, SD is seeking a medical scheduler to support the orthopedic clinic Monday–Friday, 8:00 AM – 5:00 PM. The role includes completing pre-authorizations, scheduling tests and procedures, and coordinating pre-operative information with patients.

Responsibilities include obtaining physician orders for scheduling, coordinating care between departments and facilities, maintaining records and calendars, and ensuring accurate documentation in compliance with

Qualifications

  • Knowledge of medical terminology required.
  • Strong organizational and clerical skills to schedule tests/procedures and manage referrals.

Responsibilities

  • Obtains information from physician offices to schedule tests, procedures and admissions accurately and timely.
  • Facilitates planning of care across departments and coordinates telemedicine needs as applicable.
  • Coordinates care between facilities to ensure continuity of care.
  • Communicates information to physicians, staff, families, etc., in a professional manner.
  • Assists with collection and maintenance of records for accreditation, regulatory compliance, or legal requirements.
  • Coordinates scheduling of specialized equipment based on procedures.
  • Maintains physician calendar and procedure schedule and coordinating orders for procedures.

Skills

Medical terminology

Education

High School or GED Equivalent
Associate’s in medical secretarial school

Job description

Location:

Avera Orthopedics 69th & Louise

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.50 - $24.25

Position Highlights

Orthopedic Clinic - Monday-Friday, 8:00 AM - 5:00 PM

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Performs diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated.

What you will do
  • Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner.
  • Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs.
  • Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable.
  • Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner.
  • Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as they may be required by law.
  • Coordinates scheduling of specialized equipment based on procedures.
  • Maintains physician calendar, procedure schedule and all coordinating orders for procedures.
Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:
  • knowledge of medical terminology
Preferred Education, License/Certification, or Work Experience:
  • High School or GED Equivalent
  • Associate’s in medical secretarial school
  • 1-3 years experience as a scheduler, biller, or in a medical office
Expectations and Standards
  • Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
  • Promote Avera’s values of compassion, hospitality, and stewardship.
  • Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
  • Maintain confidentiality.
  • Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
  • Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

  • PTO available day 1 for eligible hires.

  • Up to 5% employer matching contribution for retirement

  • Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

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