Scheduling Specialist

SoTalent; San Antonio (TX); Presencial; USD 36.000 - 54.000; Jornada completa

Descripción de la vacante

Sotalent is seeking a detail-oriented Patient Coordination Specialist in San Antonio to support administrative workflows in a busy outpatient setting. You will manage the full patient intake cycle, gather precise demographics for registration and scheduling, and ensure data supports the financial clearance process.

You will handle referrals for your department, discuss estimated charges with patients, collect copays, and maintain patient privacy while delivering exceptional service in line with

Formación

• High School Diploma or GED is required.
• Minimum six months of general office experience.
• Two years of additional experience or college coursework preferred; college credits can substitute for work experience every two years.

Responsabilidades

• Gather and verify comprehensive patient data for appointment scheduling and registration.
• Support financial clearance by ensuring all documentation is accurate.
• Manage the referral process to streamline patient care and access.
• Discuss billing estimates and financial obligations directly with patients.
• Process copays and other patient payments at the point of service.
• Protect patient confidentiality and uphold data security protocols.
• Represent the organization with a commitment to high quality customer service.

Conocimientos

Data entry

Communication skills

Attention to detail

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Seeking a detail oriented professional to join a prominent medical institution in San Antonio as a Patient Coordination Specialist. This is a vital role focused on facilitating the administrative workflow within a busy outpatient environment.

The successful candidate will be responsible for managing the full patient intake cycle. This includes gathering precise demographic information for registration and scheduling while ensuring all data supports the financial clearance process. You will handle the referral flow for your assigned department to optimize patient access and will clearly communicate financial responsibilities such as estimated charges to patients. Additional duties include collecting copayments and outstanding balances while maintaining the highest level of patient privacy and delivering exceptional service in line with organizational values.

To be considered for this position you must have a high school diploma or an equivalent qualification. A minimum of six months of experience in a clerical or office setting is required. Preference will be given to candidates with two or more years of experience or those who have completed relevant business coursework at the college level. Every two years of college education can be substituted for one year of work experience.

Key Responsibilities

• Gather and verify comprehensive patient data for appointment scheduling and registration
• Support financial clearance by ensuring all documentation is accurate
• Manage the referral process to streamline patient care and access
• Discuss billing estimates and financial obligations directly with patients
• Process copays and other patient payments at the point of service
• Protect patient confidentiality and uphold strict data security protocols
• Represent the organization with a commitment to high quality customer service

Requirements

• High School Diploma or GED
• Six months of general office experience
• Strong communication skills and professional demeanor
• Ability to handle financial transactions accurately
• Basic understanding of medical administrative processes is a plus