Scheduling Specialist

University Health; San Antonio (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

University Health seeks a detail‑oriented registration clerk to secure accurate patient data for registration and scheduling in outpatient services. You will support financial clearance, manage referrals, and communicate charges to patients while upholding strict confidentiality and excellent customer service.

Experience in general office clerical work is valued; a high school diploma is required and related coursework is a plus. This is an on-site position in San Antonio, TX.

Qualifications

• High school diploma or equivalent required.
• 1 year and 6 months of general office clerical experience required.
• 2 years of experience preferred.
• Two years of related college level coursework may substitute for 1 year of experience.
• College or commercial school courses in business functions are preferred.

Responsibilities

• Secure and obtain accurate and complete patient data for registration, scheduling, and support of outpatient areas.
• Assist with financial clearance by collecting and verifying patient data.
• Explain referral flow for assigned areas to assist with access.
• Communicate charges and estimates to patients.
• Collect copays, coinsurance, and other monies owed by patients.
• Maintain strict confidentiality of patient records.
• Provide excellent customer service and adhere to University Health standards.

Skills

Data entry

Customer service

Office clerical

Education

High school diploma

College coursework in business functions

1.5 years clerical experience (equivalent substitution)

Job description

POSITION SUMMARY/RESPONSIBILITIES

Secures and obtains accurate and complete patient data for registration, scheduling, and support of the outpatient areas of Ambulatory Rehabilitation. Secures and obtains accurate patient data to help with financial clearance. Understands and completes referral flow for assigned areas to assist with access. Communicates with patients about charges and estimates. Collects copays, coinsurance and other monies that maybe owed by the patient. Maintains strict confidentiality of patient records. Provides excellent customer services and adheres to the standards and behaviors of University Health.

EDUCATION/EXPERIENCE

High school diploma or its equivalent required. One year and six months of experience in general office clerical work is required. Two years of Experience Preferred. Two years of related college level course work may be substituted for 1 year of experience. College or commercial school courses in business functions are preferred.