Scheduling & Resource Planner (Associate)

AEP Service Corporation; Beckley (WV); On-site; USD 54,000 - 68,000; Full time

Job summary

AEP Service Corporation in Beckley, WV, is seeking a Scheduling Coordinator to support work planning and resource coordination for distribution line and service crews. You will help characterize customer work requests, advise on design requirements, and coordinate with field staff and inspectors to meet prerequisites and deadlines.

This role emphasizes analytical thinking, strong organizational skills, and proficiency with Windows-based work management systems.

Qualifications

• Associate's degree in engineering technology or equivalent high school diploma with relevant experience.
• 2+ years experience in distribution operations or related scheduling in power/utility sector.

Responsibilities

• Characterize new Customer Work Requests including load and prerequisites.
• Provide technical knowledge on service design, city ordinances, electrical code requirements, and company policies.
• Coordinate with customers, supervisors, inspectors, foresters, and meter services to meet prerequisites and deadlines.
• Negotiate schedules and adjust work plans due to workload or weather.
• Assist in scheduling planned customer service outages.

Skills

Analytical skills

Organizational skills

Education

Associate's degree in engineering technology

High school diploma with related experience

Tools

DWMS

SPECTRUM

MACSS/OPS

Job description

AEP Service Corporation in Beckley, WV, is seeking a Scheduling Coordinator to support work planning and resource coordination for distribution line and service crews. You will help characterize customer work requests, advise on design requirements, and coordinate with field staff and inspectors to meet prerequisites and deadlines.

This role emphasizes analytical thinking, strong organizational skills, and proficiency with Windows-based work management systems.