Scheduling & Operations Coordinator

American Electric Power; Beckley (WV); On-site; USD 54,000 - 68,000; Full time

Job summary

American Electric Power in Beckley, WV is hiring a Scheduling Assistant to support the work scheduling process for the distribution line and service workforce. You will coordinate engineered and non-engineered jobs, balance available personnel and equipment, and use work management systems to ensure timely completion.

You'll evaluate new customer work requests, advise on design requirements and city/Code considerations, and coordinate with customers, engineers, inspectors, foresters and meter

Qualifications

• Strong analytical and organizational skills with the ability to prioritize work.
• Proficient in Windows operating systems and able to learn new systems.
• Working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.
• Associate’s degree in engineering technology or a high school diploma with relevant experience.

Responsibilities

• Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
• Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
• Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
• Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
• Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
• Assist in scheduling planned Customer Service outages

Skills

Analytical skills

Organizational skills

Prioritization

Windows

Education

Associate degree in engineering technology

High school diploma with relevant experience

Tools

DWMS

SPECTRUM

MACSS/OPS

Job description

American Electric Power in Beckley, WV is hiring a Scheduling Assistant to support the work scheduling process for the distribution line and service workforce. You will coordinate engineered and non-engineered jobs, balance available personnel and equipment, and use work management systems to ensure timely completion.

You'll evaluate new customer work requests, advise on design requirements and city/Code considerations, and coordinate with customers, engineers, inspectors, foresters and meter