Scheduling/Reg Spec

Orlando Health; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Job summary

Orlando Health is seeking a Scheduling/Registration Specialist to manage the registration and scheduling of diagnostic and interventional procedures. The role requires precise data entry, effective communication with patients, and coordination with clinical departments to ensure smooth operations.

The ideal candidate will have at least 1 year of clinical registration or scheduling experience, and be proficient with DDE, Passport, Omega, Orbit/Nova/ESI systems.

Qualifications

• 1 year of clinical registration, scheduling or closely related experience.

Responsibilities

• Gather and input patient demographics and insurance information for registration.
• Schedule, reschedule, and cancel diagnostic and interventional procedures.
• Communicate prep information, arrival times, and locations to patients.

Skills

Education

High School Graduate or equivalent

Tools

DDE

Passport

Omega

Orbit/Nova/ESI

Job description

Position Summary

Position: Scheduling
Location: 255 N Sykes Merritt Island, FL
Shift: Full-Time, Day Shift

A Brief Overview

The Scheduling/Registration Specialist is responsible for effective registration and scheduling of diagnostic and interventional procedures.

Responsibilities

What you will do

• Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
• Accurately communicates prep information, arrival time and arrival location to patient.
• Inputs and distributes charge management process on a daily basis.
• Demonstrates self-direction, personal accountability and the quality of patient business and departmental maintenance.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Demonstrates in depth knowledge of ancillary departments.
• Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
• Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
• Takes a proactive role in problem resolution.

Qualifications

• High School Graduate or equivalent.
• Must have a thorough knowledge of DDE, Passport, Omega, Orbit/Nova/ESI (may not be required in a practice setting).
• One (1) year of clinical registration, scheduling or closely related experience required.
• None.