Scheduling Manager - Security Services & Client Relations

GardaWorld Security Services U.S.; Wauwatosa (WI); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance options

Job summary

GardaWorld Security Services U.S. is seeking a Scheduling Manager in Wauwatosa, WI. This role links our organization with clients, ensuring top-tier service and maintaining schedules, while supervising daily security services and developing staff.

The position requires US work authorization, a high school diploma, and at least 2 years of management experience plus 5 years in security. A valid driver’s license is required, with flexibility for occasional weekend work and travel.

Qualifications

• Authorized to work in the United States.
• Pass an extensive screening process.
• High school diploma or equivalent required.
• At least 2 years of management experience and 5 years of security experience.
• Must possess a valid driver’s license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Scheduling/compliance experience required.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Ensure client site schedules are up-to-date.
• Participate in recruiting, training, and developing staff.
• Oversee a book of business, client relationships, security ambassadors, etc.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Management experience

Security experience

Scheduling/compliance experience

Driver's license

Independent work

Education

High school diploma or equivalent

Job description

GardaWorld Security Services U.S. is seeking a Scheduling Manager in Wauwatosa, WI. This role links our organization with clients, ensuring top-tier service and maintaining schedules, while supervising daily security services and developing staff.

The position requires US work authorization, a high school diploma, and at least 2 years of management experience plus 5 years in security. A valid driver’s license is required, with flexibility for occasional weekend work and travel.