Scheduling Manager, Home Care

bayada home health care; Marlboro (MA); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Paid weekly

Comprehensive benefits

Growth opportunities

Job summary

BAYADA Home Health Care is seeking a Scheduling Manager in Marlborough, MA to coordinate client services and manage scheduling for Assistive Care State Programs. You will work with clinical managers and field staff to ensure timely, high-quality home health care for our clients.

The role emphasizes building relationships, managing caseload growth, and using EMR systems to monitor performance while adhering to company standards and regulatory requirements.

Qualifications

• Bachelor degree is strongly preferred.
• Prior medical office or home care experience preferred.
• Prior supervisory experience a plus.
• Demonstrated record of increased responsibility (goal achievement).
• Ambition to grow and advance beyond current position.
• Strong computer skills required (electronic medical record).
• Excellent communication and interpersonal skills with diverse groups.
• Ability to thrive in a fast-paced environment with changing priorities.

Responsibilities

• Provide superior customer service and quality home care.
• Coordinate client services and emergent scheduling issues.
• Manage caseload while proactively growing it.
• Build relationships with clients, referral sources, payors and community organizations.
• Develop strong, communicative relationships with the team.
• Monitor metrics for effective fiscal management of caseload.
• Partner with Clinical Managers to supervise field employees.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Computer skills

Education

Bachelor's degree

Tools

EMR software

Job description

BAYADA Home Health Care has an immediate opening for a SchedulingManager in our Marlborough, MA Assistive Care State Programs Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Scheduling Manager will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Scheduling Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Scheduling Manager:

• Bachelor degree is strongly preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills working with a diverse group of people
• Ability to thrive in a fast-paced environment while adapting to changing priorities and business needs.

Why you'll love BAYADA:

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Check out our blog: https://www.bayada.com/search?q=Newsweek
• Newsweek’s Best Place to Work for Diversity
• Newsweek’s Best Place to Work for Women
• Newsweek’s Best Place to Work (overall)
• Newsweek’s Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women
• Paid Weekly

Competitive compensation package:

• Base Salary: $55,000/ year depending on qualifications
• Bonus potential: weekly Bonus incentives based on caseload management

Other Benefits:

• AMAZING culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
• To learn more about BAYADA Home Health Care benefits: https://www.bayada.com/benefits

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.