Scheduling & CRM Specialist
Renewal by Andersen | Esler Companies
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Job summary
Renewal by Andersen | Esler Companies is seeking a detail-oriented Confirmation Specialist to support our window and door replacement business in Massachusetts. You will handle inbound and outbound calls to confirm appointments, verify details, and help keep schedules accurate for sales and installation teams.
You will use CRM and scheduling tools to update records, resolve basic customer questions, and help optimize daily routes.
Responsibilities
- Manage inbound and outbound calls to confirm customer appointments
- Verify appointment details and ensure schedules are accurate for sales and installation teams
- Update records in CRM and scheduling tools
- Resolve basic customer questions and help optimize daily routes
Job description
Renewal by Andersen | Esler Companies is seeking a detail-oriented Confirmation Specialist to support our window and door replacement business in Massachusetts. You will handle inbound and outbound calls to confirm appointments, verify details, and help keep schedules accurate for sales and installation teams.
You will use CRM and scheduling tools to update records, resolve basic customer questions, and help optimize daily routes.
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