Scheduling Coordinator Towne Homecare

Towne Nursing Staff; Howell Township (NJ); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Towne Home Care in New Jersey seeks a dedicated Scheduling Coordinator to join our growing team. You will schedule CHHA and Companions, ensuring elderly home care clients are fully staffed and cared for efficiently.

You will balance a high volume of calls with precise data entry across multiple systems. Responsibilities include coordinating with clinical and field staff, maintaining professional phone etiquette, and using Microsoft Office and scheduling software to meet patient needs and ensure

Qualifications

• Ability to multitask in a fast-paced environment.
• Proficient with MS Office and computer systems.
• Flexible and willing to assist in other areas to ensure smooth operations.
• Excellent organizational skills and attention to detail.
• Strong communication skills with clients and families.

Responsibilities

• Schedule healthcare workers (CHHA and Companions) to ensure full staffing for elderly clients.
• Manage high-volume calls while documenting and data entry across multiple systems.
• Maintain professional phone etiquette when interacting with clients and families.
• Coordinate with clinical and field staff to meet patient needs and ensure clear communication.
• Utilize MS Office and scheduling software to support operations.

Skills

Multitasking

Communication

Organization

Team player

Attention to detail

Tools

Microsoft Office

Google Docs

Scheduling software

Job description

Towne Home Care is currently hiring a full time Scheduling Coordinator to join our growing team! The ideal candidate will be a team player with a strong sense of urgency. Clear communication, attention to detail, and the ability to handle goal-oriented tasks are vital for this role.

Responsibilities include:

• Scheduling of healthcare workers, such as CHHA and Companions, so that elderly home care clients are fully staffed effectively and consistently.
• Balancing high volume phone calls while maintaining documentation and accurate data entry in to several systems.
• Demonstrating excellent phone etiquette when interacting with clients and their families, addressing inquiries from potential clients, and scheduling field staff.
• Coordinating with clinical and field staff to ensure all patient needs are met and communicated properly.
• Utilizing various software concurrently, including but not limited to: Microsoft Office Suite, Google Docs and Sheets, browser-based texting and scheduling software.

Qualifications and Skills:

• Must be able to multi-task in a fast-paced environment
• Previous office experience a plus but not required.
• Computer proficiency and familiarity with MS Office
• Flexibility and willingness to jump in and assist in other areas to ensure smooth business operations
• Excellent organizational skills
• Strong communications skills

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance