Scheduling Coordinator Specialist - MCI North Star Medical Oncology

MultiCare Health System; Yakima (WA); On-site; USD 31,000 - 44,000; Full time

Job summary

MultiCare Cancer Institute is seeking a Scheduling Coordinator-Specialty Clinic to coordinate provider surgery and clinic schedules, verify benefits, and arrange pre- and post-op appointments. This clerical role interfaces with hospitals and centers as the first line contact.

Responsibilities include coordinating provider schedules in Epic and MS Outlook, arranging meetings, and ensuring accurate scheduling of surgical cases and CME, while maintaining excellent patient-focused service.

Qualifications

• High school graduate or equivalent preferred.
• Two years of clerical experience in a medical environment preferred.

Responsibilities

• Coordinates scheduling of appointments and surgical procedures with accuracy and alignment to patient care.
• Verifies insurance benefits.
• Obtains insurance pre-certification and authorization as required.
• Schedules patient appointments including pre-op, pre-admit and post-op appointments.
• Schedules meetings for the provider, including attorney and vendor meetings.
• Makes and adjusts provider clinic schedules using Epic and MS Outlook.

Education

High school diploma or equivalent

Job description

About MultiCare Cancer Institute

MultiCare Cancer Institute is a physician-led, multi-specialty group within MultiCare Health System, delivering integrated hematology, oncology, radiation, surgical and supportive care across Washington state. Each year, we diagnose and treat more than 6,000 new cancer cases across Olympia, Spokane, Tacoma and Yakima.

We bring together advanced pathology, imaging and evidence-based treatment with holistic supportive services to provide personalized, high-quality cancer care. As we continue to grow, we are building the Pacific Northwest's most comprehensive and high-value oncology network-projected to double in volume over the next five years.

FTE: 1.0, Shift: Day, Schedule: Monday - Friday 8:30am - 5:00pm

Position Summary

The Scheduling Coordinator-Specialty Clinic is responsible for providing coordination of the provider's surgery and clinic schedules. This is a clerical position which is the first line representative to the hospitals and surgery centers and is responsible for scheduling appointments and operative procedures. This position works as a team member of the clinic.

Responsibilities:

• Coordinates the scheduling of appointments and surgical procedures accurately, recognizing the importance and relationship to patient care
• Verifies insurance benefits
• Obtains insurance pre-certification and authorization as required
• Coordinates and schedules patient appointments to include pre-op, pre-admit and post-op appointments
• Schedules all meetings for provider, including attorney and vendor meetings
• Maintains, coordinates and manipulates provider clinic schedule to accommodate surgical cases, CME, vacation, court appearance, attorney depositions and all other meetings for the provider, using both Epic and MS Outlook programs

Requirements:

• High school graduate or equivalent preferred
• Two (2) years of clerical experience in a medical environment (preferred)

Why MultiCare Cancer Institute?

• Patient-centered care - Our oncology specialists, nurse navigators and support teams guide each patient with compassion, clarity and seamless coordination through every stage of their cancer journey
• Mission-driven impact - We're dedicated to delivering high-value, personalized cancer care that truly makes a difference for the individuals and communities we serve
• Excellence at every level - We uphold rigorous standards for quality, safety and clinical expertise to ensure the best outcomes for our patients
• Values you can feel - Respect, integrity, kindness and collaboration shape how we care for patients - and how we support one another as caregivers
• Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.34 - $32.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.