Bilingual Scheduling Coordinator/Recruiter - Richardson

VIVA Pediatric Healthcare; Richardson (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

VIVA Pediatrics is a home health services company focused on private duty nursing for infants and children. We seek an organized administrator to manage nurse scheduling, on-call coverage, and communication with families, nurses, and the administration.

This role supports staffing, calendars, and documentation to ensure seamless patient care. The candidate should have confidentiality, staffing experience, and proficiency with Microsoft Office.

Qualifications

• Must maintain a high level of confidentiality.
• Recruiting/staffing experience preferred.
• Excellent organizational and time management skills.
• Experience in healthcare is a plus.

Responsibilities

• Schedule appointments, shifts and patient/family communications.
• Report and document missed shifts; maintain logs and calendars.
• Answer phones and relay information to nurses and families.
• Coordinate on-call schedules and distribute schedules to staff.
• Update directors and HR on changes in nurse staffing.
• Maintain client schedules and ensure accuracy per authorization periods.
• Handle office mail and ensure timely distribution.
• Assist with onboarding and screening of field personnel.

Skills

Confidentiality

Recruiting/staffing

Team oriented

Organizational skills

Healthcare experience

Tools

Microsoft Office

Job description

• Posting nurses notes
• Mail nurse & family schedules

VIVA PEDIATRICS

VIVA Pediatrics is a home health services company with a specialty in private duty nursing and skilled nursing visits for infants and children. We are committed to providing each patient with an exceptional level of care and attention. At our agency, we are proud to be nurse owned and operated. Our dedicated staff works together as a team to provide high-quality comprehensive care to medically fragile children. VIVA's core mission is to staff compassionate and understanding caregivers that take pride in paying close attention to each patient's needs.

SUMMARY OF FUNCTIONS

Responsible for performing a variety of duties. This position requires communication between the Administrator, patient’s families, nurses, and staffers. This position requires an individual to be multi-tasked, have computer skills, great communication skills, and be efficient. This position comes with a generous bonus program.

MAJOR DUTIES AND RESPONSIBILITIES

• Scheduling
• Reporting and documenting missed shifts – missed shift log
• Posting nurses notes
• Maintain clients’ schedules for all cases/ Managing client’s schedules and hours allotted per authorization period
• Answering phones
• Calling nurses for availability
• Mail nurse & family schedules
• Covering any missed shifts
• Discuss schedules and maintain open communication with client and nurses on all schedules
• Calendar build for each client
• Input all on-call log info into system
• Update Director of Operations & HR, Administrator and Nurse Recruiter of any changes with the nurses
• Keep an updated log of schedules and hours for each week including on-call log
• Organize and separate clinical documentation
• Must answer on call phone as needed - during office after hours including weekends
• Check office mail and distribute as needed
• Reviewing and controlling field personnel overtime
• Nurse of the Month (work closely with Nurse Recruiter and Administrator on the selection process)
• Hiring of field personnel including pay negotiation, interviewing and screening applicants
• Performs other duties as required
• Maintains On-Call Staffing book
• Complete missed shift logs - monthly
• Communicate and gather ideas from Director of Nursing and Branch Manager regarding staffing issues, work as a TEAM
• Work closely with Director of Nursing with any new referrals in staffing and communicating with the family, can take PT intake
• Working with RN Case Manager on scheduling nurses for check-offs
• Maintains high-level of confidentiality with client and staff protected/personal information
• Provide effective communication to patient/family, team members, and other health care professionals
• Facilitates the communications system for clients and staff which may include: mail distribution, phone system, memo’s, answers incoming calls, documents and disseminates appropriate messages

SKILLS AND QUALIFICATIONS

• Able to maintain high level of confidentiality
• Recruiting/staffing experience
• Team oriented
• Excellent organizational and time management skills
• Experience in health care arena a plus
• Proficient in Microsoft Office

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level

• 1 year

Schedule

• 8 hour shift
• Monday to Friday
• On call
• Overtime

Ability to commute/relocate

• Richardson, TX 75080: Reliably commute or planning to relocate before starting work (Required)

Experience

• Scheduling: 2 years (Required)

Work Location

Richardson, TX 75080