Scheduling Coordinator- Outpatient Psychiatry

Nationwide-Children; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Nationwide-Children Hospital in Columbus, OH, is seeking a Medical Secretary to manage the patient scheduling process for their section and to maintain reminder activity. You will create templates, resolve conflicts, and ensure accurate records while coordinating with teams to guarantee resource availability for scheduled events.

The role requires high school completion and two years of medical secretary experience, along with strong customer service and computer skills.

Qualifications

• High School graduate or equivalent is required.
• Two years of medical secretary experience is required.
• Excellent customer service skills to interact with the public, internal and external.

Responsibilities

• Manage the entire patient scheduling process for the section.
• Create templates, identify conflicts, and schedule patients according to availability and priority.
• Distribute updated schedules to relevant parties and maintain records/statistics.
• Coordinate with stakeholders to ensure resources and collect pre-registration information; send reminders for upcoming appointments.

Skills

Customer service

Communication

Medical secretary experience

Computer skills

Education

High School diploma

Tools

Computer skills

Job description

Overview:40 hours/ week; M-F 8a - 4:30pJob Description Summary:Manages the entire patient scheduling process of their section and maintains patient reminder activity in conjunction with the scheduling.Job Description:Essential Functions:Creates templates, identifies conflicts, and schedules patients as directed and according to availability and priority. Adjusts schedules and distributes updated schedules to necessary parties. Maintains accurate records and statistics.Coordinates with relevant parties to ensure that all necessary resources are available for scheduled events and collection of pre-registration information.Sends reminders or directs phone calls to patients, ensuring that they are aware of upcoming events and appointments.Generates reports on scheduling activities and presents them to relevant parties as needed.Education Requirement:High School graduate or equivalent, required.Licensure Requirement:(not specified)Certifications:(not specified)Skills:Excellent customer service skills to interact with the public internal and external.Experience:Two years of medical secretary experience, required.Physical Requirements:OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, StandingFREQUENTLY: Color vision, Flexing/extending of neck, Reaching above shoulder, WalkingCONTINUOUSLY: Audible speech, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, SittingAdditional Physical Requirements performed but not listed above:Talking on telephone Constantly (67-100%)\"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet\"