Scheduling Coordinator - Oncology

mercy; Oklahoma; On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement matching

Job summary

The Scheduling Coordinator role at Mercy Coletta Cancer Center is an on-site, full-time position responsible for coordinating patient care, scheduling procedures, and entering patient information with precision in the EHR. You will collaborate with physicians, nurses, and staff to ensure smooth patient flow and timely treatment access.

Ideal candidates have a high school diploma or GED and at least two years of healthcare or clinical experience, plus strong phone etiquette and computer skills.

Qualifications

• High School diploma or GED required.
• 2 years healthcare or clinical experience preferred.
• Knowledge of medical terminology or broad medical terminology experience.

Responsibilities

• Receives orders and schedules patients for procedures and obtains proper documentation.
• Follows site-specific protocols and maintains up-to-date documentation.
• Uses phone, fax, and email to communicate with patients, physicians, and staff.
• Prepares patients for visit and documents vitals and information in EHR.
• Creates referrals and checks CPT codes for procedures.
• Inputs physician orders and retrieves reports within the EHR.
• Communicates with internal departments in a timely manner.
• Manages scheduling details including equipment, resources, and supplies.
• Other duties as assigned.

Skills

Customer service

Telephone etiquette

Computer skills

Medical terminology

Education

High School diploma or GED

Job description

Find your calling at Mercy!

Position Details:

Location: Mercy Coletta Cancer Center (On-Site)

Shift: Full Time (40 hours/week)

Schedule: Days, Monday-Friday

Overview:

The Scheduling Coordinator role is responsible for providing personalized, professional care to our patients. This role will assist in the coordination of care by scheduling patients, entering patient information with precision and accuracy, and managing administrative tasks. Our Scheduling Coordinators build relationships and collaborate with patients and hospital staff to achieve the best possible patient care. Join us in a role where you can have a positive impact on patient care for those in your own community!

Job Description:

• Receives orders and schedules patients for procedures and obtains proper documentation for required authorization.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.
• Utilizes phone, fax, and emails to communicate with patients, physicians, and hospital staff.
• Prepares patients for visit by accompanying patients to treatment room/area, documents vital signs, and other appropriate information in EHR per acceptable nursing practice.
• Creates referrals and checks for correct/matching CPT codes for procedures.
• Inputs physician orders, pertinent data, and retrieves reports from within the Electronic Health Record.
• Communicates and collaborates with internal departments in a timely manner and adheres to acceptable protocols of patient care.
• Responsible for managing scheduling details such as equipment, resources, and supplies.
• Other duties as assigned.

Qualifications:

• Education: High School diploma or GED required.
• Preferred Experience: 2 years healthcare or clinical experience. Medical terminology or broad experience base in medical terminology.
• Other skills & knowledge: Telephone etiquette, customer service, computer skills (skills, knowledge, abilities). Knowledge of business machines required and keyboard.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.