Scheduling Coordinator - Home Care

BrightStar Care of Santa Barbara; Oxnard (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

BrightStar Care of Santa Barbara is seeking a Scheduling Coordinator for West Ventura County. The role requires high-volume scheduling experience, preferably in healthcare, and is based in-office with an on-call rotation including evenings and weekends.

You will coordinate staff with clients, manage schedule changes, answer phones, greet visitors, and document interactions. Join a team focused on reliable care and smooth operations within BrightStar Care.

Qualifications

• High-volume scheduling experience, preferably in the health care field.
• Strong communication skills and customer service orientation.
• Office-based role with on-call responsibilities and rotating shifts.

Responsibilities

• Assist with scheduling using all technology tools to ensure proper business processes.
• Know and schedule the field staff with the right clients.
• Communicate with clients to meet care needs and minimize non-billed overtime.

Skills

Scheduling experience

Healthcare knowledge

Communication skills

Tools

ABS system

Connecteam

Job description

Pay: $27.00 - $29.00 per hour

Job description:

Scheduling Coordinator – West Ventura County
BrightStar Care of Santa Barbara County and West Ventura County is growing, and we are
excited to add a new Scheduling Coordinator to our Santa Barbara team.
If you have high-volume scheduling experience, preferably in the health care field, we'd love to speak with you.

Responsibilities of the Scheduling Coordinator include, but are not limited to the following:

• Assist with scheduling, using all technology tools to ensure proper business processes, with
• oversight by the Scheduling Performance Manager
  
• Know and schedule the field staff with the right clients.
  
• Communicate with and schedule staff to meet client care needs and minimize non-billed overtime.
  
• Communicate with clients in a timely manner any schedule changes.
  
• Document interactions with clients and field staff.
  
• Assist with answering the phones, transferring calls, and taking detailed messages.
  
• Greet visitors and field staff.
  
• Share the responsibility of the field staff on-call phone with the scheduling team.
  
• Send out the On-Call Report the next day and document any issues in ABS.
  
• Document and inform the Scheduling Performance Manager of any personnel issues.
  
• Monitor and communicate with field staff through email, Connecteam, phone calls, and texts (in emergencies)
  

Schedule: Full-time position, with on-call phone rotation that includes evening and weekend hours

• Monday-Friday, 9:00 am to 5:30 pm
• This is an in-office position. When scheduled for on-call duty, office hours will be adjusted accordingly.

**The scheduling team is assigned the on-call phone and shifts on a rotating basis to ensure equitable coverage and smooth operations. **

Benefits:

• 401(k)
  
• 401(k) matching
  
• Dental insurance
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Referral program
  
• Vision insurance
  

Work Location: In person