Scheduling Coordinator – Hematology Oncology – Days

Oncology Voice Network; Jackson (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

Henry Ford Jackson Hematology Oncology is seeking a Scheduling Coordinator to coordinate and schedule surgeries, post-op appointments, pre-admission testing, procedures, diagnostic testing, and referrals. The role includes obtaining insurance authorizations and providing patient education, in a fast-paced, patient-focused environment.

The office operates Monday–Thursday 7:00 am–6:00 pm, Friday 7:00 am–5:30 pm, and Saturday 7:30 am–10:00 am, with a team-oriented setting across providers and staff.

Qualifications

• Graduation from high school or equivalent.
• Experience in a clinical or health care setting.
• Ability to maintain high standard of customer service and protocol.
• Team-oriented relationships with managers, physicians and staff.
• Anticipate issues and suggest improvement strategies.
• Highly organized and meticulous about details.
• Effective written and verbal communication.
• Two years scheduling experience (preferred).
• NextGen experience.
• Knowledge of CPT/ICD9/ICD10 codes.

Responsibilities

• Coordinate and schedule surgeries, post-op appointments and testing.
• Arrange pre-admission testing, procedures, and referrals.
• Obtain insurance authorizations and provide patient education.

Skills

Customer service

Communication skills

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Tools

NextGen

Job description

Henry Ford Health

• Jackson, MI Visit company website

FULL-TIME Posted Jul 24, 2026

Job Description The Scheduling Coordinator will coordinate and schedule surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, diagnostic testing, and referrals. In addition this person will obtain insurance authorizations and provide patient education.

Henry Ford Jackson Hematology Oncology is a fast paced, patient focused environment that strives to provide an exceptional experience every time. Attention to detail, professional communication skills, and ability to work with a variety of team members and roles are key attributes. We have 13 providers, 44 clinical team members, and 20 clerical support team members to serve our patients in our office and infusion center. The office is open Monday-Thursday from 7:00 am - 6:00 pm, Friday from 7:00 am - 5:30 pm, and Saturday from 7:30 am - 10:00 am.

Customer Service And EPIC Experience Preferred. 1100 E Michigan Ave

Ste 307

Jackson, MI 49201

EDUCATION/EXPERIENCE REQUIRED:Graduation from high school or equivalent.? Experience in a clinical or health care setting Ability to maintain a high standard of customer service and observance of organization protocol Ability to maintain team-orientated relationships with managers, physicians, and other clinical staff. Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues. Highly organized and meticulous about details. Effective written and verbal communication skills. Solid understanding and knowledge of medical terminology Preferred Qualifications: Minimum of two years of scheduling experience NextGen experience Knowledge of CPT, ICD9, ICD10 codes CERTIFICATIONS/LICENSURES REQUIRED:None

Additional Information

• Organization: Henry Ford Jackson Hospital
• Department: Allegiance Hematology Oncology
• Shift: Day Job
• Union Code: Not Applicable

Additional Details

State Michigan Country US

The Scheduling Coordinator will coordinate and schedule surgeries, post-op appointments, surgical clearances, pre-admission testing, procedures, diagnostic testing, and referrals. In addition this person will obtain insurance authorizations and provide patient education.

Henry Ford Jackson Hematology Oncology is a fast paced, patient focused environment that strives to provide an exceptional experience every time. Attention to detail, professional communication skills, and ability to work with a variety of team members and roles are key attributes. We have 13 providers, 44 clinical team members, and 20 clerical support team members to serve our patients in our office and infusion center. The office is open Monday-Thursday from 7:00 am - 6:00 pm, Friday from 7:00 am - 5:30 pm, and Saturday from 7:30 am - 10:00 am.

Customer Service And EPIC Experience Preferred. 1100 E Michigan Ave

Ste 307

Jackson, MI 49201

EDUCATION/EXPERIENCE REQUIRED:Graduation from high school or equivalent.? Experience in a clinical or health care setting Ability to maintain a high standard of customer service and observance of organization protocol Ability to maintain team-orientated relationships with managers, physicians, and other clinical staff. Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues. Highly organized and meticulous about details. Effective written and verbal communication skills. Solid understanding and knowledge of medical terminology Preferred Qualifications: Minimum of two years of scheduling experience NextGen experience Knowledge of CPT, ICD9, ICD10 codes CERTIFICATIONS/LICENSURES REQUIRED:None

Additional Information

• Organization: Henry Ford Jackson Hospital
• Department: Allegiance Hematology Oncology
• Shift: Day Job
• Union Code: Not Applicable