Scheduling Coordinator (FT) – Home Care

CareGivers Home Care; City of Tonawanda (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k

Bonus Program

Job summary

CareGivers Home Care is seeking an entry-level Scheduling Coordinator to join our Tonawanda, NY team. This in-office role supports clients and staff, ensuring timely scheduling and service delivery.

You will handle inquiries, coordinate care, and assist with payroll-related tasks. A high school diploma and reliable transportation are required, with benefits including health insurance, PTO, 401k, and a bonus program.

Qualifications

• Excellent multi-tasker, organized and dependable with strong problem solving and verbal communication skills.
• Team player with strong detail retention and pride in a quality job.
• Customer service, scheduling and health care experience preferred; home care experience a plus.
• Scheduling is like putting puzzle pieces in the right places.
• High school diploma and reliable transportation required.

Responsibilities

• Receive inquiry calls from clients, determine needs, encourage use of CareGivers services, and assign staff.
• Coordinate ongoing delivery of services.
• Receive, verify and submit timeslips and other documents to the fiscal office for payroll and billing.
• May perform clerical and payroll duties; serve as backup for other office roles.

Skills

Multi-tasking

Organized

Problem solving

Verbal communication

Attention to detail

Team player

Customer service

Scheduling experience

Home care knowledge

Education

High school diploma

Job description

Job Overview

CareGivers is a licensed home care agency with 12 branches in Upstate New York and Western Pennsylvania. We have been providing quality, compassionate home care for over 55 years, and we are always looking for positive and skilled professionals to join our growing team.

Come work for a company that feels like family!

Job Opening

Scheduling Coordinator (Entry Level)

Job Location

2465 Sheridan Drive, Tonawanda, NY

Status

Full Time (40 hours/week), 8:00am to 4:30pm Mon-Fri

Rate

$22.00 – $24.00 / Hour (depending on experience)

This position is in-office, and all interested parties must live within reasonable commuting distance.

Benefits Include

Company Contribution To Health Insurance, Paid Time Off, 401k, Bonus Program…

We’re Looking For

• An excellent multi-tasker who is organized & dependable, with top-notch problem solving and verbal communication skills.
• A team player with strong detail retention abilities, who takes pride in a job well done.
• Customer service, scheduling, and health care experience strongly preferred, home care experience a plus.
• Scheduling is akin to putting puzzle pieces in the right places –
• High school diploma and reliable transportation required.

DUTIES

Work with a great team in a fast-paced home care office! Will interact with both clients and company staff. Responsibilities include: (1) receiving inquiry telephone calls from clients, determining the nature and extent of the clients’ needs, encouraging the client to use CareGivers services, assigning appropriate health care staff to deliver the service; (2) coordinating the ongoing delivery of services; and (3) receiving, verifying and completing timeslip and other documents and submitting them accurately and on a timely basis to the fiscal office enabling them to pay employees and bill clients for services rendered. Some clerical and payroll duties may be required – we are looking for someone that can also serve as backup for other office roles. Additional responsibilities may be added depending on aptitude.

EOE/AA Disability/Veteran