Scheduling Coordinator (Entry-Level)

Katapultnetwork; Saint Paul (MN); On-site; USD 20,664 - 30,307; Full time

Job summary

Katapult Network is seeking an entry-level Scheduling Coordinator to join our healthcare-focused team in Minnesota. The role centers on delivering top-tier customer service and serving as the face of the organization while guiding clients through appointment scheduling and related processes.

Ideal candidates are collected, professional, and comfortable communicating across channels. This entry-level position offers competitive pay, benefits, and clear opportunities for growth within a supportive

Qualifications

• Discretion in handling confidential documents and data.
• Customer service orientation to create the best possible experience for clients.
• Self-control to remain composed and professional under pressure.
• Critical thinking to evaluate problems and choose effective solutions.

Responsibilities

• Provide professional, friendly customer service at all times.
• Confer with customers by telephone or in person to provide information, enter orders, cancel accounts, or obtain details of complaints.
• Communicate appointment details with clients and answer questions as needed.
• Coordinate the scheduling of appointments and consultations.
• Manage logistical details for services and paperwork.
• Maintain records and client contact database.
• Check that changes resolve customers' problems.
• Determine charges for services, collect deposits or payments, or arrange billing.

Skills

Discretion

Customer service orientation

Self-control

Critical thinking

Education

Bachelor's degree

Job description

Bachelor's Degree Required to Apply

Katapult Network is designed to help college graduates with zero to two years of professional experience find their next professional career opportunity. We focus on helping recent college graduates, with no experience, get access to full-time, entry-level opportunities with some of the Nation’s top employers. Our clients include ground-breaking start-up companies and well-established billion-dollar organizations who want to find their next generation of talent.

The Job:

We are currently recruiting an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.

A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth.

What You Will Be Doing An A Scheduling Coordinator:

• Provide professional, friendly customer service at all times
• Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
• Communicate appointment details with clients and answer questions as needed
• Coordinate the scheduling of appointments and consultations
• Manage logistical details for services and paperwork
• Maintain records and client contact database
• Check to ensure that appropriate changes were made to resolve customers' problems
• Determine charges for services requested, collect deposits or payments, or arrange for billing

Our Ideal Scheduling Coordinator Candidate Has:

• Discretion: act with prudence and circumspection, especially in the handling of confidential and private documents/data
• Customer service orientation: proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
• Self-control: Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.
• Critical thinking: use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Requirements To Be A Scheduling Coordinator:

• Bachelor's degree

Katapult Network is an equal-opportunity employer and celebrates diversity in all of its forms. People of all identities and backgrounds are encouraged to apply.

We're social! Follow us on:

Instagram: @katapultnetworkinc

Facebook: Katapult Network

LinkedIn: Katapult Network

Other job titles we would consider: Scheduling Assistant, Scheduling Specialist, Scheduling Analyst, Administrative Assistant, Executive Assistant, Operations Assistant, Office Admin, Admin Assistant, Office Manager, Office Assistant, Corporate Assistant, Operations Manager, Receptionist, Front Desk Receptionist, General Office Assistant, Office Administrative Assistant, Receptionist/Office Assistant, Customer Service/Office Assistant, HR Assistant, Human Resources Assistant, Corporate Administrative Assistant, Secretary, Office Support, Office Support Assistant.