Entry-Level Healthcare Scheduling Coordinator

Katapultnetwork; Saint Paul (MN); On-site; USD 20,664 - 30,307; Full time

Job summary

Katapult Network is seeking an entry-level Scheduling Coordinator to join our healthcare-focused team in Minnesota. The role centers on delivering top-tier customer service and serving as the face of the organization while guiding clients through appointment scheduling and related processes.

Ideal candidates are collected, professional, and comfortable communicating across channels. This entry-level position offers competitive pay, benefits, and clear opportunities for growth within a supportive

Qualifications

• Discretion in handling confidential documents and data.
• Customer service orientation to create the best possible experience for clients.
• Self-control to remain composed and professional under pressure.
• Critical thinking to evaluate problems and choose effective solutions.

Responsibilities

• Provide professional, friendly customer service at all times.
• Confer with customers by telephone or in person to provide information, enter orders, cancel accounts, or obtain details of complaints.
• Communicate appointment details with clients and answer questions as needed.
• Coordinate the scheduling of appointments and consultations.
• Manage logistical details for services and paperwork.
• Maintain records and client contact database.
• Check that changes resolve customers' problems.
• Determine charges for services, collect deposits or payments, or arrange billing.

Skills

Discretion

Customer service orientation

Self-control

Critical thinking

Education

Bachelor's degree

Job description

Katapult Network is seeking an entry-level Scheduling Coordinator to join our healthcare-focused team in Minnesota. The role centers on delivering top-tier customer service and serving as the face of the organization while guiding clients through appointment scheduling and related processes.

Ideal candidates are collected, professional, and comfortable communicating across channels. This entry-level position offers competitive pay, benefits, and clear opportunities for growth within a supportive