Scheduling Coordinator: Drive Consistent, Caring Home Care

Compassionate Caregivers Home Care; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401(k) with employer matching

Supportive leadership team

Opportunities for professional growth

Job summary

Compassionate Caregivers Home Care in Columbus, Ohio, seeks a Scheduling Coordinator (Full-Time) to join a dedicated team. This role coordinates caregiver schedules, maintains continuity of care, and delivers exceptional client service in a fast-paced environment.

The ideal candidate is highly organized, communicates professionally, and can adapt to changing priorities. Requirements include a high school diploma, scheduling experience, caregiver experience, a valid driver's license, and strong

Qualifications

• High School Diploma or GED required.
• 1 year scheduling experience in a healthcare setting.
• 6 months verifiable professional caregiver experience.
• Valid driver’s license and automobile insurance.
• Reliable transportation.
• Strong computer and organizational skills.
• Excellent written and verbal communication.
• Exceptional attention to detail.
• Strong critical-thinking and problem-solving abilities.
• Ability to remain calm and organized during urgent situations.
• Junior-level management or supervisory experience preferred but not required.

Responsibilities

• Coordinate daily caregiver schedules for clients within the Columbus area.
• Match caregiver skills, personality, availability, and experience with client needs.
• Respond quickly and professionally to call-offs, schedule changes, and urgent staffing situations.
• Coordinate staffing for new client admissions while maintaining continuity of care.
• Communicate schedule updates promptly with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Collaborate with nursing and care management teams to ensure continuity of care.
• Coach caregivers regarding attendance, scheduling expectations, and company policies.
• Deliver exceptional customer service to clients and families.
• Exercise sound judgment while managing multiple priorities in a fast-paced environment.
• Assist with field coverage when necessary to ensure clients never go without care.

Skills

Scheduling experience

Caregiver experience

Computer skills

Organizational skills

Communication

Attention to detail

Problem-solving

Teamwork

Education

High School Diploma or GED

Tools

N/A

Job description

Compassionate Caregivers Home Care in Columbus, Ohio, seeks a Scheduling Coordinator (Full-Time) to join a dedicated team. This role coordinates caregiver schedules, maintains continuity of care, and delivers exceptional client service in a fast-paced environment.

The ideal candidate is highly organized, communicates professionally, and can adapt to changing priorities. Requirements include a high school diploma, scheduling experience, caregiver experience, a valid driver's license, and strong