Scheduling Coordinator

Compassionate Caregivers Home Care; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

401(k) with employer matching

Supportive leadership team

Opportunities for professional growth

Job summary

Compassionate Caregivers Home Care in Columbus, Ohio, seeks a Scheduling Coordinator (Full-Time) to join a dedicated team. This role coordinates caregiver schedules, maintains continuity of care, and delivers exceptional client service in a fast-paced environment.

The ideal candidate is highly organized, communicates professionally, and can adapt to changing priorities. Requirements include a high school diploma, scheduling experience, caregiver experience, a valid driver's license, and strong

Qualifications

• High School Diploma or GED required.
• 1 year scheduling experience in a healthcare setting.
• 6 months verifiable professional caregiver experience.
• Valid driver’s license and automobile insurance.
• Reliable transportation.
• Strong computer and organizational skills.
• Excellent written and verbal communication.
• Exceptional attention to detail.
• Strong critical-thinking and problem-solving abilities.
• Ability to remain calm and organized during urgent situations.
• Junior-level management or supervisory experience preferred but not required.

Responsibilities

• Coordinate daily caregiver schedules for clients within the Columbus area.
• Match caregiver skills, personality, availability, and experience with client needs.
• Respond quickly and professionally to call-offs, schedule changes, and urgent staffing situations.
• Coordinate staffing for new client admissions while maintaining continuity of care.
• Communicate schedule updates promptly with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Collaborate with nursing and care management teams to ensure continuity of care.
• Coach caregivers regarding attendance, scheduling expectations, and company policies.
• Deliver exceptional customer service to clients and families.
• Exercise sound judgment while managing multiple priorities in a fast-paced environment.
• Assist with field coverage when necessary to ensure clients never go without care.

Skills

Scheduling experience

Caregiver experience

Computer skills

Organizational skills

Communication

Attention to detail

Problem-solving

Teamwork

Education

High School Diploma or GED

Tools

N/A

Job description

Scheduling Coordinator (Full-Time) Compassionate Caregivers Home Care | Columbus, Ohio

Join the first ACHC-accredited home care agency in Columbus, Ohio, and become part of a team where excellence isn't just expected—it's our standard.

We are seeking our final puzzle piece to complete our Scheduling Team! At Compassionate Caregivers Home Care, scheduling is much more than filling shifts. It is the heartbeat of our organization. We are seeking a highly organized, solutions-driven Scheduling Coordinator who thrives in a creative environment and understands that every scheduling decision directly impacts the lives of our clients, caregivers, and their families.

If you are someone who enjoys problem-solving, thinking critically under pressure, building relationships, and creating schedules that promote consistency of care, we'd love to meet you.

Who We Are

Our culture is built around our WE CARE values:

• W ellness
• E xcellence
• C ompassion
• A dvocacy
• R espect
• E mpathy

These values guide every interaction with our clients, caregivers, and fellow team members.

Our caregivers provide exceptional home care services throughout the Columbus area, and we rely on an outstanding scheduling team to ensure every client receives consistent, high-quality care from caregivers whose skills best match their needs.

Position Summary

This is an elite scheduling position responsible for coordinating caregiver schedules while maintaining continuity of care, maximizing consistency, and ensuring every client receives the highest level of service.

The ideal candidate understands the urgency that comes with home care and can confidently manage changing priorities while maintaining professionalism, accuracy, and exceptional customer service.

Schedule

• Monday-Friday
• 9:00 AM-5:00 PM
• Rotating after-hours on-call responsibilities, including weekends and holidays.

Responsibilities

• Coordinate daily caregiver schedules for clients throughout the Columbus area.
• Match caregiver skills, personality, availability, and experience with client needs.
• Respond quickly and professionally to call-offs, schedule changes, and urgent staffing situations.
• Coordinate staffing for new client admissions while maintaining continuity of care.
• Communicate schedule updates promptly with caregivers, clients, and office staff.
• Maintain accurate scheduling records and documentation.
• Collaborate with the nursing and care management teams to ensure exceptional continuity of care.
• Coach caregivers professionally regarding attendance, scheduling expectations, and company policies.
• Deliver exceptional customer service to clients and families.
• Exercise sound judgment while managing multiple priorities in a fast-paced environment.
• Assist with field coverage when necessary to ensure clients never go without care.

Qualifications

• High School Diploma or GED required
• Minimum 1 year of scheduling experience in a physician's office, surgery center, home care agency, or similar healthcare environment
• Minimum 6 months of verifiable professional caregiver experience
• Ability and willingness to provide direct client care if emergency coverage is needed
• Valid driver's license
• Proof of automobile insurance
• Reliable transportation
• Strong computer and organizational skills
• Excellent written and verbal communication
• Exceptional attention to detail
• Strong critical-thinking and problem-solving abilities
• Ability to remain calm and organized during urgent situations
• Junior-level management or supervisory experience preferred but not required
• Commitment to teamwork, accountability, and professional ethics

What We're Looking For

The ideal Scheduling Coordinator is someone who:

• Thrives in a dynamic environment where no two days are the same.
• Understands the importance of consistency in home care.
• Thinks several steps ahead and anticipates staffing needs.
• Can creatively solve scheduling challenges while maintaining excellent client care.
• Communicates with professionalism, confidence, and compassion.
• Values teamwork and is always willing to support fellow staff and caregivers.
• Believes that every schedule represents a person depending on us.

Compensation & Benefits

• Starting pay: $22.00 per hour , based on experience
• Performance-based wage review after 90 days
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• 401(k) with employer matching
• Supportive leadership team
• Opportunities for professional growth and advancement

Why Compassionate Caregivers Home Care?

Our office believes that great care begins with great support. We invest in our employees because we know that when our team succeeds, our clients receive the compassionate, dependable care they deserve.