Scheduling Coordinator - Cardiology at Limerick

Reading Hospital; Royersford (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Reading Hospital is seeking an administrative professional toManage front desk registration, appointment scheduling, and clerical tasks. You will verify patient demographics, schedule procedures and pre-admission testing, and ensure accurate data entry into the EMR system.

The role involves handling insurance information, processing preauthorizations, collecting copays and payments, and providing friendly, customer-focused service to patients and families.

Qualifications

• High School Diploma or GED required; relevant experience may be considered in lieu.
• BLS Certification preferred or required per policy.
• Customer service, communication and clerical skills essential.
• Familiarity with medical terminology and EMR systems is a plus.

Responsibilities

• Arrange procedure scheduling and pre-admission testing; schedule patient in the appropriate department.
• Verify demographic information and confirm date, time, and location of appointments.
• Register patients at front desk; handle scheduling, customer service and clerical support.
• Process insurance information, preauthorizations, copays and payments; scan documents into EMR.

Skills

Customer Service

Communication

Interpersonal

Clerical

Listening

Medical Terminology

MS Office

Phone Skills

Organization

Problem Solving

Education

High School Diploma or GED

Relevant experience considered

Tools

EMR Systems

Job description

• Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
• At the front desk, responsible for patient registration, scheduling, customer service and clerical support.
• Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
• Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Job Summary

• Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
• At the front desk, responsible for patient registration, scheduling, customer service and clerical support.
• Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
• Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• No experience

Certification and Licensure

• BLS Certification

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.