Scheduling Coordinator - Cardiology at Limerick

Tower Health; Limerick (Montgomery County); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Tower Health is seeking an organized front desk coordinator to support scheduling and pre-admission activities. You will verify patient demographic data, confirm appointment details and enter data into the EMR system.

The role also covers patient registration, insurance verification, copay collection and related clerical work to keep the department running smoothly. Ideal candidates demonstrate friendly, courteous communication with patients, families and staff, plus solid MS Office and medical

Qualifications

• High school diploma or GED required.
• Completes and maintains competencies and trainings for the role.
• Experience may be considered in lieu of education.

Responsibilities

• Arrange procedure scheduling and pre-admission testing and confirm appointment details.
• Register patients at front desk, provide customer service and clerical support.
• Capture insurance information, process preauthorizations, collect copays and balances.
• Scan documents into EMR and perform admin tasks to support department operations.
• Maintain friendly, courteous contact with patients, families, vendors and physicians.

Skills

Customer Service

Excellent Communications

Excellent Interpersonal

General Clerical

Listening Skills

Medical Terminology

Microsoft Office

Multi Line Phones

Organizational Skills

Problem Solving

Education

High School Diploma / GED

Job description

Job Summary

• Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer.
• At the front desk, responsible for patient registration, scheduling, customer service and clerical support.
• Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department.
• Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Qualifications

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• No experience

Certification and Licensure

• BLS Certification

Required Skills

• Customer Service Skills
• Excellent Communications Skills
• Excellent Interpersonal Skills
• General Clerical Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Organizational Skills
• Problem Solving Skills

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.