Scheduling Coordinator (Behavioral Support Services)

Ebenezer; Edina (MN); Sur place; USD 29 000 - 41 000; Plein temps

Résumé du poste

Fairview is seeking a Scheduling Coordinator to serve patients, providers, and staff by facilitating access to tests, procedures and services as ordered by care providers. You will coordinate patient activity, perform registration and scheduling tasks, and maintain accurate schedules and reports.

You will handle multiple phone lines, communicate with staff and physicians, and participate in department decisions to coordinate schedules across areas.

Qualifications

• Scheduling experience or training in coordinating appointments and services.
• Strong communication with patients, staff and referring physicians.
• Ability to manage multiple phone lines and urgent requests efficiently.

Responsabilités

• Facilitate access to services, tests, and procedures as directed by care providers.
• Coordinate flow of information related to patient activity and scheduling.
• Handle registration and clerical tasks related to scheduling.
• Produce accurate schedules and related reports.
• Monitor discharge status and communicate with physicians and patients.

Connaissances

Scheduling coordination

Communication skills

Customer service

Multi-line phone handling

Formation

Vocational training (medical receptionist/office management)

Outils

Office software

Description du poste

Job Overview

Bring Your Possibilities to Fairview

At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title — it’s a mindset we all share. Whether you’re providing hands‑on care, innovating behind the scenes, or supporting those who do, your work matters.

This position is approved for 48 hours per two weeks.

The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients’ activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling.

Job Expectations:

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow‑up visits and any other services the patient may require as taken from Doctor’s orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision‑making, coordinating patients schedules for multiple subject areas.

Preferred:

Vocational training/certificate in any of the following areas: medical receptionist, office management and technology,

administrative specialist, etc.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short‑term and long‑term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign‑on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

$20.83- $29.40 Hourly

Bring Your Possibilities to Fairview

At Fairview, we believe in the power of possibility — within ourselves, our teams, and the communities we serve. We believe that leadership isn’t just a title — it’s a mindset we all share. Whether you’re providing hands‑on care, innovating behind the scenes, or supporting those who do, your work matters.

This position is approved for 48 hours per two weeks.

The Scheduling Coordinator is responsible for serving patients, providers, and staff in facilitating access to services, tests, procedures, etc. at the direction of the care provider. The Scheduling Coordinator coordinates the flow and exchange of information related to patients’ activity and performs registration and scheduling functions, as well as other clerical functions that meet the needs of scheduling.

Job Expectations:

• Acquires vital consent from patient for medical records, authorization for evaluations, procedures, treatment programs, therapies, etc., from managed care plans and other payers.
• Communicates with patient, staff and referring physician regarding authorization decisions.
• Schedules services such as tests, procedures, follow‑up visits and any other services the patient may require as taken from Doctor’s orders.
• Produces efficient and accurate schedules and associated reports.
• Records and updates schedule changes accurately.
• Monitors discharge status of patient, discharges patients and coordinates discharge communication procedures to referring physician.
• Responsible for answering of multiple telephone lines and looking after the caller’s needs quickly and thoroughly.
• Participates actively in department decision‑making, coordinating patients schedules for multiple subject areas.

Preferred:

Vocational training/certificate in any of the following areas: medical receptionist, office management and technology,

administrative specialist, etc.