Scheduling Coordinator (33268)

IME RESOURCES LLC; Roseland (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Paid time off

401k

Job summary

ExamWorks is seeking a Scheduling Coordinator to join our Roseland, NJ team onsite at 425 Eagle Rock Ave. The role supports scheduling for clients, physicians and examinees, ensuring provider specialty and location requirements are met and ancillary services arranged.

The ideal candidate will have a high school diploma or equivalent, at least one year of related experience (medical office preferred), strong multi-tasking and communication skills, and the ability to type 35 WPM.

Qualifications

• High school diploma or equivalent required.
• At least one year related experience; medical office preferred.
• Ability to manage multiple tasks and high call volume with accuracy.

Responsibilities

• Schedule examinations and coordinate appointments with clients, physicians and examinees.
• Confirm appointment dates and times with offices and communicate changes.
• Prepare and send exam notification letters daily.
• Coordinate ancillary services such as interpretation, transportation, and site rentals.
• Handle invoicing issues and ensure pre-payment when required.
• Assist other offices and arrange lodging/transport for out-of-town examinees.
• Maintain confidentiality and support a team-oriented environment.

Skills

Multi-tasking

Communication skills

Typing 35 WPM

Medical office experience

Scheduling coordination

Education

High school diploma or equivalent

Tools

Office equipment (computer, fax, copier, scanner)

Job description

Job Details: Job Location: Roseland, NJ 07068, Position Type: Full Time, Salary Range: $20.00 - $23.00 Hourly, Travel Percentage: None, ExamWorks is looking for a Scheduling Coordinator to join our team onsite in our Roseland, NJ location.

The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged.

The schedule is Monday to Friday 8:00am-5:00pm and the location of this role is: 425 Eagle Rock Ave, Roseland, NJ.

ESSENTIAL JOB FUNCTIONS:

• Schedule examinations through the system database.
• Schedule and confirm appointment dates and times with physicians' offices.
• Communicate with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Confirm receipt of records for record review referrals.
• Prepare and send exam notification letters daily.
• Communicate with physicians, clients and or examinees.
• Submit client invoice and/or issues to accounting if charges are incurred.
• Ensure prompt pre-payment for services issued when required.
• Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
• Respond to requests for report status and/or information.
• Provide support to other offices as needed.
• Arrange lodging and or transportation for out-of-town examinees.
• Process mail, deliveries and shipments as needed.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.

Qualifications: Education and/or Experience

• High school diploma or equivalent required
• A minimum of one year related experience; or equivalent combination of training and experience.
• Experience in a medical office preferred.

QUALIFICATIONS

• Ability to consistently handle multiple phone lines with heavy call volume.
• Ability to operate computer, fax, copier, scanner, and telephone.
• Must be able to type a minimum of 35 W.P.M.
• Ability to follow instructions and respond to upper managements' directions accurately.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.