Scheduling Coordinator

CareXM; United States; Remote; USD 20,000 - 28,000; Part time

Job summary

CareXM is seeking a Scheduling Coordinator to provide after-hours scheduling and operational support for our field nursing and clinical teams. This remote, part-time role ensures timely patient visits and efficient visit logistics to support high-quality home healthcare.

The position requires strong organizational skills, attention to detail, and experience with scheduling in healthcare. Weekend and holiday availability is expected, with flexibility to cover PTO and shifts.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of professional healthcare administration, patient care, or home health scheduling experience.
• Experience with HomeCare HomeBase (HCHB) EMR preferred.
• Proven ability to work in a remote, fast-paced healthcare setting.

Responsibilities

• Assign visits and scheduling tasks in the HCHB EMR to support field clinicians.
• Monitor EMR workflows to ensure timely documentation of scheduling tasks.
• Prioritize and triage scheduling requests based on urgency and patient care needs.
• Communicate with triage and field clinicians regarding visit assignments and schedule changes.
• Work autonomously in a structured remote environment while managing a dynamic scheduling caseload.
• Respond to scheduling requests promptly with accuracy and efficiency.
• Escalate critical issues to leadership when needed.
• Maintain productivity and participate in meetings or training.

Skills

Organizational skills

Attention to detail

Scheduling

Communication

Multitasking

Data entry accuracy

Education

High School Diploma or equivalent

Tools

HomeCare HomeBase (HCHB) EMR

Microsoft Office (Word, Excel, Teams, Outlook)

Job description

Job Title

Scheduling Coordinator

Department

Clinical

Location

Remote

Work Schedule

Part-Time Schedule 1: (Overnight): Friday 10:00 pm - 6:00 am, Saturday 9:00 pm - 3:00 am, & Sunday 9:00 pm - 3:00 am MST
Part-Time Schedule 2: Friday: 2:30 pm - 10:00 pm & Saturday 12:00 PM - 9:00 pm MST
Flexibility needed to fill in shifts and cover PTO.

Pay

$17.50 per hour

Summary

We're looking for a highly organized, detail-oriented Scheduling Coordinator to provide essential after-hours scheduling and operational support for our field nursing and clinical teams. This remote position is crucial for ensuring the timely and efficient scheduling of patient visits, enabling our clinicians to optimize their patient interactions and deliver high-quality home healthcare. You'll play a direct role in the seamless delivery of care by expertly managing visit logistics and supporting our field staff.

Responsibilities

• Assign visits and complete associated scheduling tasks within the HomeCare HomeBase (HCHB) EMR system to support field clinicians.
• Monitor EMR workflows to ensure timely documentation and progress of patient care tasks related to scheduling.
• Prioritize and triage incoming scheduling requests based on urgency and patient care needs.
• Effectively communicate and collaborate with triage and field clinicians regarding visit assignments and schedule adjustments.
• Demonstrate the ability to work autonomously in an organized work environment, managing a dynamic scheduling caseload.
• Respond to user requests for scheduling assistance, completing tasks timely, accurately, and efficiently.
• Escalate unresolved or critical scheduling issues to leadership when appropriate.
• Maintain productivity standards and participate in meetings or training sessions.
• Demonstrate reliable attendance and adherence to assigned shifts.
• Candidates must be available to work weekends and holidays, as scheduling needs dictate. Flexibility is needed to fill in shifts and cover PTO.
• Other Duties as assigned

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year of professional experience in healthcare administration, patient care, or home health/hospice care, with a strong emphasis on scheduling.
• Experience using HomeCare HomeBase (HCHB) EMR strongly preferred.
• Experience in a professional healthcare setting, including remote roles.
• Exceptional organizational skills and meticulous attention to detail for managing complex schedules.
• Strong problem-solving and critical thinking abilities, particularly in resolving scheduling conflicts.
• Excellent communication and customer service skills, especially when interacting with clinicians and addressing scheduling needs.
• High level of accuracy in data entry related to patient appointments and clinician assignments.
• Comfortable with fast-paced, remote work environments and able to meet deadlines effectively.
• Proficient in multitasking across systems and managing real-time scheduling requests.
• Working knowledge of medical terminology.
• Proficient in Microsoft Office applications (Word, Excel, Teams, Outlook).
• Excellent telephone etiquette.
• Must meet CareXM's current IT Computer and Internet requirements.

The salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. CareXM considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Military friendly, and Veterans are encouraged to apply!