Scheduling Coordinator

Community Dental Care; Rochester (MN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

PTO & holidays

401k match

Job summary

Community Dental Care in Rochester, MN is seeking a full-time Scheduling Coordinator to be the friendly first contact for patients. You will book appointments, greet visitors, and help keep the clinic running smoothly.

The role requires a high school diploma and 1-2 years of customer service experience; Spanish language skills are a plus. We offer comprehensive benefits and opportunities for professional growth.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of office-based customer service experience preferred.
• Bilingual Spanish is a plus but not required.

Responsibilities

• Greet patients by phone or in person and schedule appointments.
• Manage daily, weekly, and monthly schedule to ensure smooth clinic flow.
• Register new patients and maintain accurate patient records; document issues appropriately.

Skills

Customer service

Communication

Spanish (preferred)

Education

High school diploma or equivalent

Job description

Join our team in Rochester as a full-time Scheduling Coordinator! This position serves a critical role in the clinic as they are often the first point of contact with the patient and enable the clinic to run smoothly.Who We AreCommunity Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.ResponsibilitiesGreet patients by phone or in-person, schedule their appointments in the computer and create a positive, welcoming experienceManage the daily, weekly, and monthly schedule and adjust schedules as necessary to ensure a smooth clinic flowRegister new patients and maintain accurate patient recordsExplain ER protocol/procedures to patientsMonitor status of lab results prior to day of treatment and follow-up as necessaryProvide guidance to patients and families on completion of interpreter formsRecord patient issues/conversations in communication log or chartCopy and scan documents into patients’ charts; request chart/patient transfersRochester Clinic HoursMonday/Tuesday: 7:50am – 3pmWednesday/Thursday: 7:50am-5pmFriday: 7:50am-2pmQualificationsHigh school diploma or equivalent1-2 years of customer service experience, preferably within an office settingBilingual proficiency in Spanish preferred, but not requiredExcellent written and verbal communication skillsWhat We OfferMeaningful work in a collaborative environment that fosters professional growthComprehensive medical, dental and life insurancePaid time off and holiday pay401k plus company matchAbout UsAt Community Dental Care, we provide high quality dental care in a caring, culturally respectful manner. Our team of over 300 employees are committed to our mission and seek to make a meaningful difference in the lives of others. We value our staff and equip them with the tools and training needed to be successful.Community Dental Care is an Equal Opportunity Employer. We recognize that our diversity makes us stronger and empowers us to serve our patients in a culturally sensitive manner.