Scheduling Coordinator

American Waterworks; Rochester (MN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Company paid vision, dental, short‑/lT

Health insurance and 50% employer paid

401(k) with company match

7 paid holidays

Accrued vacation time

Job summary

American Waterworks in Minnesota is seeking a Scheduling Coordinator to organize field logistics, support production crews, and serve as the main contact for customers throughout installations. You will review paperwork, coordinate scheduling, and keep files updated, ensuring projects run smoothly and on time.

A strong service mindset and comfort with Microsoft Office are essential. This role offers a collaborative culture and opportunities for growth.

Qualifications

• Experience in logistics, administration, and/or customer service.
• Excellent telephone and interpersonal communication.
• Ability to maintain big-picture view while ensuring attention to detail.
• Proficiency with Microsoft Office and ability to navigate business software.

Responsibilities

• Be the glue that keeps all the logistical aspects of our construction jobs running smoothly.
• Review and coordinate all paperwork needed for our production installations.
• Stay in close communication with our customers for each project, including scheduling installations, checking on quality issues, and ensuring they are kept informed.
• Keep client records and files updated so they are always ready when we need them.
• Ensure our construction projects are completed accurately and on time.
• Provide tactical support to the production department and managers.

Skills

Logistics

Administration

Customer service

Interpersonal skills

Attention to detail

Telephone skills

Tools

Microsoft Office

Job description

Description

American Waterworks, a regional leader in the basement waterproofing and foundation industry, is looking for a Scheduling Coordinator to join our growing team. Who is this person? An organizational rock star who can be an ambassador to our customers, while providing excellent internal customer service to our production crews who are installing the jobs.

What We Would Provide You

• A solid pay and benefits package


• The best tools and training to get the job done the right way


• A team you can be proud of


• Opportunities for professional growth


• A trusting, respectful, and fun culture

Benefits

• Company paid vision, dental, short-term disability and life insurance


• Health insurance and 50% employer paid premium


• 401(k) with company match


• 7 paid holidays


• Accrued vacation time

What You Would Do

• Be the \"glue\" that keeps all the logistical aspects of our construction jobs running well


• Review and coordinate all paperwork needed for our production installations


• Stay in close communication with our customers as needed for each project, including scheduling their installations, checking on quality issues, and ensuring that they are constantly in the know


• Keep client records and files updated so they are always ready when we need them


• Ensure our construction projects are complete and error-free


• Provide tactical support to the production department and managers

Requirements

What We Need for this Role

• Demonstrable experience in logistics, administration, and/or customer service


• Exceptional telephone and interpersonal skills


• Ability to see the big picture while having a high attention to every detail


• Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs

Our purpose is to redefine the construction industry by providing our customers with a remarkable experience. We care deeply for and strive to build a long-term relationship with each customer. At American Waterworks we also redefine for our employees. We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.

If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today to join us as one of our Scheduling Coordinators.

For more information about our company, visit www.american-waterworks.com and check us out on Facebook, Instagram, and Tik-tok. EOE