Scheduling Coordinator

A-1 Termite and Pest Control, Inc.; Newton (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

PTO

Life Insurance (company-provided)

401(k) matching after a year

Health insurance

Job summary

A-1 Pest Control is seeking a friendly and conscientious Pest Coordinator to join our Newton, NC team. You will take care of customer needs, route technicians, answer questions, and help schedule appointments using our web-based route management system.

Key responsibilities include coordinating services, helping customers with specialized solutions, and maintaining accurate service records and compliance documents.

Qualifications

• Friendly, conscientious personality with customer focus.
• Able to learn and use a web-based route management system.
• Willingness to pitch sales to customers.

Responsibilities

• Coordinate pest control services and schedule technicians.
• Pitch sales to existing and new customers.
• Serve as primary contact for clients needing specialized services.
• Maintain records of service activities and compliance.

Skills

Customer service

Sales

Communication

Problem solving

Tools

Route management system

Job description

Seeking Friendly, Conscientious Helpers!

Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and happy person to join our team here at A-1 Pest Control, where you will provide a helping hand to our customers, and to your peers.

As a Pest Coordinator, you are responsible for taking care of the needs of our customers. Logically and efficiently routing technicians and answering questions from customers are the foundation of what this role requires to be successful. Additionally, this role requires extensive use of a web-based route management system to schedule appointments for customers.

Key Responsibilities

• Service Coordination: Schedule and manage pest control services, ensuring timely execution and customer satisfaction.
• Sales Motivated: Must be motivated to pitch sales to existing and new customers.
• Customer Relations: Serve as a point of contact for clients requiring specialized services, addressing concerns and customizing solutions.
• Documentation & Reporting: Maintain accurate records of service activities, customer interactions, and compliance documentation.

Benefits And Compensation

• $19 to $20 per hour starting
• PTO
• $10k company-provided life insurance policy
• 401(k) contribution match after a year
• Health insurance

Our Most Successful Customer Service Reps Are

• Helpers and problem solvers
• Motivated and eager to learn
• Coachable and flexible
• Adapt quickly to change
• Empathetic and caring

A-1 Pest Control is an EOE and drug-free workplace. We look forward to hearing from you!

Compensation details: 19-20 Hourly Wage

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