Scheduling Coordinator

Mary Dickson; Newark (DE); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay based on experience

Opportunities for growth and professional development

Flexible hybrid work structure

Job summary

Mary Dickson is seeking a Scheduling Coordinator in Newark, Delaware, to manage staff schedules in a hybrid work environment requiring in‑office attendance two days a week. The ideal candidate should have home care administration experience and possess strong organizational and communication skills.

This role entails managing schedules, coordinating client services, monitoring attendance, and supporting administrative operations.

The position includes on‑call duties, providing a competitive salary based on experience and opportunities for professional growth.

Qualifications

• Previous scheduling, coordination, or administrative experience preferred.
• Excellent communication and customer service skills.
• Ability to work independently in a hybrid environment.

Responsibilities

• Create, manage, and maintain staff schedules to ensure coverage.
• Coordinate service assignments and respond to schedule changes.
• Monitor attendance and maintain accurate scheduling documentation.

Skills

Organizational skills

Communication skills

Customer service skills

Multitasking

Tools

Scheduling software

Computer systems

Job description

Position Overview

We are seeking a highly organized and dependable Scheduling Coordinator to join our team in a hybrid work environment (two days in‑office are required).

This role is responsible for managing staff schedules, coordinating client services, and ensuring efficient daily operations.

The ideal candidate must have home care administration experience, thrive in a fast‑paced setting, communicate effectively, and remain flexible to meet the needs of both clients and staff.

This position includes an on‑call rotation, requiring availability outside standard business hours when necessary.

What We Offer

Competitive pay based on experience, supportive team culture, opportunities for growth and professional development, and a flexible hybrid work structure.

Key Responsibilities

• Create, manage, and maintain staff schedules to ensure proper coverage
• Coordinate service assignments and respond quickly to schedule changes or call‑outs
• Communicate with clients, caregivers, and office staff to ensure continuity of care
• Monitor attendance, availability, and shift confirmations
• Maintain accurate documentation, staff files and records, and update scheduling systems daily
• Assist with hiring of new staff and orientation, problem solving, conflict resolution, and last‑minute staffing needs
• Support administrative tasks related to operations and scheduling

Qualifications

• Previous scheduling, coordination, or administrative experience preferred
• Strong organizational skills and ability to multitask under pressure
• Excellent communication and customer service skills
• Ability to work independently in a hybrid environment
• Proficient with computer systems and scheduling software
• Fast‑paced, team‑oriented office environment

MUST HAVE

• Home Care administrative experience
• Experience with WellSky/ClearCare is a plus, but not necessary
• Scheduling experience
• Participate in an on‑call rotation, including evenings and weekends