Scheduling Coordinator

Affirmed Home Care; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading home care provider is seeking a dependable Scheduling Coordinator for their Manhattan office. This role involves managing caregiver schedules, maintaining high standards of client care, and requires strong communication and problem-solving skills. Join a supportive team with opportunities for professional growth and comprehensive health benefits.

Benefits

Competitive Salary

Paid Time Off

Full Health Benefits

401(k) Opportunity

Professional Growth

Supportive Environment

Qualifications

• 1-2 years of experience in scheduling coordination preferred.
• Experience in home care or healthcare setting is a plus.
• Proficient in scheduling software and MS Office.

Responsibilities

• Coordinate caregiver assignments based on needs and availability.
• Maintain and update schedules within scheduling software.
• Resolve scheduling conflicts effectively and ensure clear communication.

Skills

Communication

Problem Solving

Scheduling

Education

High school diploma or equivalent

Associate's or Bachelor's degree

Tools

Scheduling software

MS Office Suite

Job description

Affirmed Home Care is a leading concierge, private-pay home care company dedicated to providing exceptional care services to our clients. We prioritize the well-being of our clients and their families by delivering personalized, high-quality care in the comfort of their homes. We are currently seeking a highly dependable and enthusiastic Scheduling Coordinator to join our Manhattan office.

The Scheduling Coordinator will be responsible for efficiently scheduling caregivers to ensure timely and effective delivery of home care services to our clients. This role requires strong communication skills, the ability to manage scheduling software, and a proactive approach to resolving scheduling conflicts while maintaining high standards of client care.

Key Responsibilities:

• Coordinate and assign caregivers to client visits and shifts based on client needs and caregiver availability
• Maintain and update caregiver schedules in the scheduling software/system
• Handle scheduling requests, changes, and emergencies promptly and effectively
• Serve as the primary point of contact for caregivers regarding scheduling inquiries and updates
• Communicate schedule changes and updates to caregivers and clients in a clear and timely manner
• Address and resolve scheduling conflicts and issues in collaboration with the senior scheduling coordinator or management
• Ensure accurate and up-to-date documentation of caregiver assignments and client schedules
• Provide support to caregivers regarding scheduling-related inquiries and issues
• Assist clients and their families with scheduling concerns and inquiries as needed
  
  

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Minimum of 1-2 years of experience in scheduling coordination, preferably in a home care or healthcare setting
• Experience with scheduling software and proficiency in MS Office Suite
  
  

Why Join Affirmed Home Care?

• Competitive Salary:We offer a salary that reflects your skills and experience, ensuring that you are rewarded for your contributions. **Posted salary is negotiable based on experience!**
• Paid Time Off:Enjoy a generous paid time off policy that helps you maintain a healthy work-life balance
• Full Health Benefits:Comprehensive health, dental, and vision insurance plans to support your overall well-being
• 401(k) Opportunity:Plan for your future with our 401(k) retirement savings plan, including company match
• Professional Growth:We are committed to your career development, offering opportunities for continuous learning and advancement within the company
• Supportive Environment:Join a team that values collaboration, compassion, and excellence in care
  
  

Affirmed Home Care is an equal opportunity employer and welcomes applications!

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