Scheduling Coordinator

Bookmark Medical; Mesa (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

Company funded HSA

401(k) with match

Life insurance

Flexible time off

Certification reimbursement

Job summary

Bookmark Medical in Mesa, AZ seeks a Scheduling Coordinator to coordinate scheduling and administrative workflows, support the patient care experience, and keep the practice running smoothly. You will be the main contact for patients, arrange appointments and follow-ups, verify insurance eligibility, enter data in the EMR, and work with providers to ensure timely care.

The role requires strong organization, clear communication, and a patient‑first mindset; healthcare office experience is

Qualifications

• Healthcare/medical office experience preferred.
• Familiarity with EMR systems (Athena a plus).
• Strong communication and organizational skills.

Responsibilities

• Coordinate scheduling and administrative workflows.
• Serve as a key contact for patients and arrange appointments.
• Schedule and reschedule visits, procedures, testing, and pre-op.
• Coordinate with providers and departments for timely care.
• Obtain insurance authorization and verify eligibility.
• Answer phones and communicate scheduling updates clearly.
• Enter patient and insurance data in the EMR.
• Prepare charts and support daily admin tasks.
• Track appointment flow and manage cancellations/no-shows.
• Greet patients and support front office duties.
• Assist with inventory tracking and other admin needs.

Skills

Strong communication

Patient-first mindset

Organizational skills

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Athena EMR

Microsoft Office

Job description

Provider centered. Patient focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Scheduling Coordinator who believes relationships matter and meaningful care starts from within, you’ll feel right at home here.

What You Will Do

• You’ll support the patient care experience by coordinating scheduling and administrative workflows that keep our practice running smoothly
• Serve as a key point of contact for patients, coordinating appointments, procedures, and follow-up care
• Schedule and reschedule office visits, procedures, testing, and pre-operative appointments
• Coordinate procedures with providers and other departments to ensure timely, accurate care delivery
• Obtain insurance authorization, referrals, and verify eligibility prior to services
• Answer phones, respond to patient inquiries, and communicate scheduling updates clearly and professionally
• Enter and maintain accurate patient and insurance information in the EMR system
• Prepare charts, scan documents, and support daily administrative workflowsTrack appointment flow, manage cancellations/no-shows, and assist with patient follow up communication
• Support front office duties such as greeting and directing patients when needed
• Assist with inventory tracking and other administrative needs across the practice

What You Will Bring

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Experience in a healthcare or medical office setting preferred
• Familiarity with EMR systems (Athena experience a plus)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detain in a fast-paced environment
• Clear, professional communication skills with patient-first mindset
• Working knowledge of medical terminology preferred

Why you’ll Love Working Here

We take care of our team so they can take care of patients. Benefits include:

• Medical, dental, and vision coverage
• Company funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Company paid life insurance
• Flexible time off + Vacation Exchange Program
• Medical Assistant Certification Reimbursement

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients - and for each other.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.