Scheduling Coordinator

CertaSite; Kent (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Scheduling Coordinator to manage field crew activities efficiently. This dynamic role requires a customer-focused mindset and the ability to multitask in a fast-paced environment. You'll collaborate with various teams to ensure seamless scheduling and execution of projects while handling inbound emergency assignments. This is a fantastic opportunity to grow within a mission-driven company that values its employees and aims to make a meaningful impact in the community.

Benefits

Education & Certification Reimbursement

Referral Bonuses

Comprehensive Medical Plan

401K Plan with Company Match

Generous Paid Time Off

Paid Holidays

Paid Parental Leave

Management Opportunities

Company Giveaways

Community Service Opportunities

Qualifications

• 5+ years of direct field scheduling experience required.
• Ability to communicate clearly and concisely is essential.

Responsibilities

• Manage scheduling for field crews and adjust as needed.
• Monitor field performance and allocate activities accordingly.

Skills

Field Scheduling Experience

Customer Service

Multitasking

Communication Skills

Planning and Organizing

Education

Associate's Degree in Construction Management

Bachelor's Degree Preferred

Tools

Office Productivity Software

Job description

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Role Overview

We are looking for a scheduler, who will be responsible for managing the flow of activities for field crews. This position requires a customer focused mindset and the ability to be on the phones for long periods of time while being able to multitask other priorities for the day. This includes monitoring the daily schedule and adjusting the schedule as needed to complete the expected and upcoming work in the short term. This individual will also handle all inbound emergency field assignments and other job site related calls before forwarding to the correct internal team member. You will collaborate with service managers, office staff, technicians, customers, and others to help get work scheduled and completed as seamlessly as possible. This is a fast paced and demanding role with high visibility within the company.

Role Overview

We are looking for a scheduler, who will be responsible for managing the flow of activities for field crews. This position requires a customer focused mindset and the ability to be on the phones for long periods of time while being able to multitask other priorities for the day. This includes monitoring the daily schedule and adjusting the schedule as needed to complete the expected and upcoming work in the short term. This individual will also handle all inbound emergency field assignments and other job site related calls before forwarding to the correct internal team member. You will collaborate with service managers, office staff, technicians, customers, and others to help get work scheduled and completed as seamlessly as possible. This is a fast paced and demanding role with high visibility within the company.

Company Perks

• Pay range $20-$25 an hour based on experience
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services
  
  

What You Will Be Doing

• Schedule all field projects for upcoming jobs after communication and collaboration with various internal and external departments
• Ensure field crews have an appropriate amount of work that can be executed and communicate to supervision of any performance in the field that is irregular.
• Monitor performance of the field for management reports, including productivity, utilization, overtime, travel time, and other key resource metrics.
• Manually allocate field activities to field crews, including travel time, emergency work, and various equipment rentals for when the crews are working.
• Manage real time adjustments to crew schedules due to resource changes or business conditions should they change during the day.
• Work with operations and HR on tracking new hires in the field to ensure proper visibility and documentation for future team members.
• Coordinate with purchasing department for job-specific materials needed to complete jobs
• Other duties and projects as assigned
  
  

Qualifications

• Minimum of 5 years of direct field scheduling experience.
  
  

IDEAL QUALITIES

• Associate’s degree in construction management, logistics or business related field, bachelors preferred.
• Thorough understanding of standard construction scheduling procedures and practices.
• Must be able to work independently in a fast-paced environment and handle multiple work assignments simultaneously.
• Ability to use computers and office productivity software.
• Planning, organizing, and project coordination skills.
• Ability to communicate clearly and concisely.
• Ability to be an effective team member and handle projects responsibly.
  
  

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

• Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it. We are authentic and dependable.
  
  

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime hours may be required at month end and as requested, controlled climate, office environment, occasional work from home options, required to sit for long periods of time, 8 or more hours per day, frequently required to use monitor, keyboard, mouse, and phone

Equal Employment Opportunity/M/F/disability/protected veteran status

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Public Safety

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