Scheduling Coordinator

A-1 Termite and Pest Control, Inc.; Hickory (NC); Presencial; USD 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Health insurance

Life insurance (company-provided)

401(k) match after 1 year

Descripción de la vacante

A-1 Pest Control in Hickory, NC is seeking a friendly Pest Coordinator to help customers and coordinate service teams. You will route technicians, answer questions, and log activities in a web-based route management system to schedule appointments efficiently.

We offer $19–$20 per hour, PTO, health insurance, a $10k company-provided life insurance policy, 401(k) with company match after one year, and a supportive team environment. If you enjoy problem solving and helping clients, join us.

Formación

• Customer service-friendly mindset and team player.
• Ability to coordinate service activities and schedule.
• Strong communication and empathy when dealing with clients.

Responsabilidades

• Service Coordination: Schedule and manage pest control services, ensuring timely execution and customer satisfaction.
• Sales Motivated: Must be motivated to pitch sales to existing and new customers.
• Customer Relations: Serve as a point of contact for clients requiring specialized services, addressing concerns and customizing solutions.
• Documentation & Reporting: Maintain accurate records of service activities, customer interactions, and compliance documentation.

Conocimientos

Problem solving

Motivated

Coachable

Empathy

Descripción del empleo

Seeking Friendly, Conscientious Helpers!

Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and happy person to join our team here at A-1 Pest Control, where you will provide a helping hand to our customers, and to your peers.

Do you enjoy talking with customers and being part of a team that provides solutions? We have a great opportunity for you! We are looking for a friendly and happy person to join our team here at A-1 Pest Control, where you will provide a helping hand to our customers, and to your peers.

As a Pest Coordinator, you are responsible for taking care of the needs of our customers. Logically and efficiently routing technicians and answering questions from customers are the foundation of what this role requires to be successful. Additionally, this role requires extensive use of a web-based route management system to schedule appointments for customers.

Key Responsibilities

• Service Coordination: Schedule and manage pest control services, ensuring timely execution and customer satisfaction.
• Sales Motivated: Must be motivated to pitch sales to existing and new customers.
• Customer Relations: Serve as a point of contact for clients requiring specialized services, addressing concerns and customizing solutions.
• Documentation & Reporting: Maintain accurate records of service activities, customer interactions, and compliance documentation.

Benefits And Compensation

• $19 to $20 per hour starting
• PTO
• $10k company-provided life insurance policy
• 401(k) contribution match after a year
• Health insurance

Our Most Successful Customer Service Reps Are

• Helpers and problem solvers
• Motivated and eager to learn
• Coachable and flexible
• Adapt quickly to change
• Empathetic and caring

A-1 Pest Control is an EOE and drug-free workplace.

Compensation details: 19-20 Hourly Wage