Scheduling Coordinator

SmartRecruiters, Inc.; Flower Mound (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Disabilty

Company Paid Life Insurance

401K with company match

HSA and FSA options

Employee Assistance Program

Job summary

Therapy & Beyond is seeking a Scheduling Coordinator for our Home Office team, based in Flower Mound, TX. This role runs Monday–Friday, 7:00 AM–4:00 PM, supporting clinic schedules across Oklahoma and Texas.

You will pair providers with client schedules, adjust day-to-day plans with clinic operations, and ensure sessions align with authorizations and credentials while maintaining high clinical quality.

Qualifications

• High School Diploma or GED is required; a Bachelor’s Degree is a plus.
• Experience navigating internal scheduling software and workflows.
• Strong written and verbal communication and discretion.

Responsibilities

• Pair providers with client schedules using scheduling software.
• Coordinate with clinic operations to adjust daily schedules.
• Support treatment staff with timely session updates.
• Verify sessions align with client authorizations and provider credentialing.
• Monitor supervision ratios to maintain clinical quality.
• Cross-train across regions to provide coverage.
• Participate in weekly scheduling check-ins.
• Respond to clinic inquiries promptly and escalate complex issues.
• Maintain a growth mindset in a fast-paced environment.

Skills

Scheduling software

Interpersonal skills

Communication skills

Attention to detail

Confidentiality

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Internal scheduling software

Job description

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of:Putting People First,Doing Our Best Together,Making Therapy Fun, and Above All, We grow potential

Job Description

As a Scheduling Coordinator on our Home Office Team, you will play a vital role in keeping our clinic schedules running seamlessly across Oklahoma and Texas. You’ll collaborate closely with your scheduling team and assigned clinic locations to ensure efficient treatment coverage, seamless supervision, and quick adjustments for client and staff schedules. Based in our office in Flower Mound, TX, this role operates on a Monday through Friday schedule, from 7:00 AM to 4:00 PM.

What You’ll Do:

• Use our scheduling software to thoughtfully pair available providers with client schedules.
• Partner closely with clinic operations teams to make dynamic, day-to-day schedule adjustments.
• Support our treatment staff by making timely session updates whenever needed.
• Verify that all scheduled sessions align accurately with client authorizations and provider credentialing.
• Monitor weekly supervision ratios to maintain high standards of clinical quality.
• Cross-train across different regions to jump in and offer extra support when needed.
• Participate in weekly check-ins with the scheduling department and assigned clinics.
• Respond warmly and promptly to clinic inquiries and requests, escalating complex issues as appropriate.
• Bring a passion for growth and continuous learning in a fast-paced environment.

Qualifications

What You’ll Bring:

• High School Diploma or GED required; a Bachelor’s Degree is a plus.
• Prior experience navigating internal scheduling software and workflows.
• An open mindset, comfortable both giving and receiving constructive feedback.
• Familiarity with healthcare, health insurance, or medical terminology is preferred.
• Strong interpersonal skills and a professional, positive demeanor.
• High level of discretion and commitment to maintaining confidentiality.
• Excellent written and verbal communication skills.
• Meticulous organization skills and strong attention to detail.

Additional Information

WHY YOU WILL LOVE WORKING AT T&B!

• Medical, Dental, Vision, and Disability
• Company Paid- Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Employee Assistance Program
• Employee Recognition