Scheduling Coordinator

United Talent LLC; Charleston (WV); On-site; USD 25,000 - 39,000; Part time

Job summary

United Talent Staffing is seeking a detail-oriented Home Care Scheduling Coordinator in Charleston, WV to manage caregiver schedules and ensure uninterrupted client care. The role involves coordinating with clients, families, and staff, and participating in on-call coverage on evenings and weekends.

The ideal candidate will have experience in home care scheduling, strong organizational skills, and proficiency with scheduling software.

Qualifications

• Experience in home care scheduling preferred.
• Highly organized with exceptional attention to detail.
• Able to multitask, prioritize, and adapt to changing schedules.
• Proficient with scheduling software and common office applications.

Responsibilities

• Coordinate and maintain caregiver schedules using WellSky (formerly ClearCare).
• Match caregivers with clients based on needs, availability, and qualifications.
• Manage scheduling changes, fill open shifts, and resolve coverage gaps.
• Communicate with clients, families, caregivers, and staff about scheduling needs and requests.
• Maintain accurate client and caregiver records and service notes in the system.
• Identify staffing needs and assist in ensuring caregiver coverage.

Skills

Organizational skills

Attention to detail

Communication

Multitasking

Time management

Customer service

Problem solving

Telephone etiquette

Independent work

Compassionate

Tools

WellSky scheduling

ClearCare (old)

Job description

Category: Administrative & Clerical

Location: Charleston, WV

Type: Contract

Job ID: 1754851

Home Care Scheduling Coordinator

Are you highly organized, detail-oriented, and great at juggling multiple priorities? Do you enjoy helping people and finding solutions in a fast-paced environment? United Talent Staffing is seeking a dependable and compassionate Home Care Scheduling Coordinator to join a growing team!

This position is perfect for someone who thrives on organization, enjoys working with people, and wants to play an important role in ensuring clients receive the care and support they need.

Position Details

• Position:Home Care Scheduling Coordinator
• Pay Rate:Based on Experience
• Schedule:Monday–Friday, 8:30 AM–4:30 PM
• Additional Requirements:Shared evening and weekend on-call responsibilities

What You'll Be Doing

• Coordinate and maintain caregiver schedules usingWellSky(formerly ClearCare) scheduling software.
• Match caregivers with clients based on individual needs, preferences, availability, and qualifications.
• Manage scheduling changes, fill open shifts, and quickly resolve coverage gaps to ensure uninterrupted client care.
• Communicate with clients, families, caregivers, and office staff to address scheduling needs, concerns, and service requests.
• Maintain accurate client and caregiver records, scheduling updates, and service notes within the software system.
• Research and resolve scheduling challenges, client concerns, and caregiver issues while ensuring timely follow-up.
• Assist in identifying staffing needs to maintain appropriate caregiver coverage.
• Perform general administrative duties, including answering phones, maintaining files, processing documents, and supporting daily office operations.
• Participate in a rotating on-call schedule to address evening and weekend scheduling emergencies.
• Maintain confidentiality, follow HIPAA regulations, and support company policies and quality standards.

What We're Looking For

• Previous home care scheduling experience preferred.
• Strong organizational skills and exceptional attention to detail.
• Ability to multitask, prioritize responsibilities, and adapt quickly to changing schedules.
• Proficiency with computers, scheduling software, and general office applications.
• Excellent communication, customer service, and problem-solving skills.
• Professional and friendly telephone etiquette.
• Strong time management skills and the ability to work independently.
• Compassionate, patient, and positive attitude when working with clients and caregivers.
• Ability to remain calm under pressure and find solutions in a fast-paced environment.
• Professional written and verbal communication skills.

Why This Opportunity?

As a Home Care Scheduling Coordinator, you'll be more than someone who manages schedules. You'll be a vital connection between caregivers and the individuals who depend on them. Your organization, communication, and problem-solving skills will help ensure clients receive dependable care while supporting the caregivers who make it possible.

United Talent Staffing is an Equal Opportunity Employer.