Scheduling Coordinator

Flex Technology Group; Bolingbrook (IL); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Flex Technology Group is seeking a Scheduling Coordinator to manage installations, relocations, and deliveries across teams. You will coordinate schedules, resources, and communications with customers and 3PL partners to ensure on‑time project execution and accurate documentation.

The role emphasizes identifying risks, maintaining service quality, and driving scheduling process improvements in a fast‑paced environment. Strong organization and communication are essential.

Qualifikationen

• High School Diploma or equivalent.
• Strong multitasking and prioritization in fast-paced environment.
• Excellent verbal, written, and video communication.
• Proficiency in Word, Excel, and Outlook.
• Highly organized with strong attention to detail.
• Analytical with quick decision-making.
• Ability to work independently.
• Strong customer service orientation and team mindset.

Aufgaben

• Partner with stakeholders and technical teams to deliver a seamless customer experience during installations, relocations, and asset moves.
• Use planning tools and routing systems to drive operational efficiency and timely coordination of field activities.
• Align project timelines across internal departments and customer teams with clear communication.
• Identify schedule risks or delays and initiate corrective actions to maintain continuity.
• Coordinate company resources and third‑party providers to support project needs.
• Develop clear Scopes of Work (SOWs) for installations and relocations.
• Organize, attend, and participate in meetings.
• Provide administrative and operational support as needed.
• Communicate daily with 3PL partners to confirm schedules and resolve issues.
• Verify deliveries and relocations with accurate documentation and records.
• Drive continuous improvement to enhance scheduling accuracy and customer experience.

Kenntnisse

Multitasking

Communication skills

Organizational skills

Problem solving

Customer service

Independent work

Team collaboration

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Scheduling software

CRM systems

ERP tools

Jobbeschreibung

Company Overview

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

Description

At FlexTG, we transform the way businesses manage their print environments. As a brand-neutral leader with a nationwide footprint, FlexTG delivers tailored managed print services to organizations of all sizes. Our proprietary technology sets us apart—helping clients streamline operations, reduce costs, and stay ahead in a rapidly changing world. Join a company that values innovation, flexibility, and making a real impact.

Position Summary

The Scheduling Coordinator supports the coordination of installations, relocations, and delivery activities by managing schedules, resources, and communication across multiple teams. The role serves as an operational hub, ensuring projects move smoothly from planning through completion while maintaining accurate documentation and timelines. This individual works closely with internal departments, customers, and 3PL partners to keep activities aligned and on track. The position plays a key part in maintaining service quality, resolving issues quickly, and supporting continuous improvement in the scheduling process.

Essential Functions And Responsibilities

• Partner with key stakeholders and technical teams to deliver a seamless customer experience during installations, relocations, and asset movements.


• Use planning tools and routing systems to drive operational efficiency and ensure accurate, timely coordination of field activities.


• Align project timelines across internal departments and customer teams, ensuring clear communication and accountability.


• Identify potential schedule risks or delays and initiate timely corrective actions to maintain project continuity.


• Mindfully coordinate company resources and third‑party service providers to support project requirements.


• Develop clear and accurate Scopes of Work (SOWs) for installations, relocations, and related projects.


• Organize, attend, and participate in meetings.


• Provide administrative and operational support as needed.


• Communicate daily with 3PL partners to confirm schedules, resolve issues, and ensure on‑time performance.


• Verify completion of deliveries and relocations, ensuring all documentation, signatures, and records are accurate.


• Drive continuous improvement efforts that enhance scheduling accuracy, elevate the customer experience, and support white‑glove delivery standards.

Minimum Qualifications

• High School Diploma or equivalent.


• Strong ability to multitask and prioritize in a fast‑paced, deadline‑driven environment.


• Excellent verbal, written, and video communication skills, with the ability to present information clearly.


• Proficiency in Microsoft Word, Excel, and Outlook.


• Highly organized with strong attention to detail, accuracy, and documentation quality.


• Demonstrate ability to analyze information and solve problems to make sound business decisions quickly.


• Ability to take initiative and work independently.


• Strong customer service orientation and a collaborative, team‑focused mindset.

Preferred Qualifications

• Experience in scheduling, dispatching, cross‑department coordination, or customer service (office equipment industry experience a plus).


• Familiarity with 3PL operations, delivery workflows, or field service environments.


• Experience with scheduling software, CRM systems, or ERP tools.

Physical Requirements

• Sit in front of the computer for long periods of time


• Read a computer screen and written material


• Write, type, and use the phone system

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Good working environment with the absence of disagreeable conditions. The noise level in the work environment is usually moderate.

Disclaimer

This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. The job description does not constitute an employment contract or guarantee of employment. The organization reserves the right to hire, fire, or discipline the employees at its discretion.

EEO Statement

FlexTG provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation, and training.