Scheduling Coordinator

Ozarks Community Hospital, Inc.; Arkansas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401(k)

Life insurance

Short-term disability

Flexible spending accounts

PTO

Company holidays

Job summary

Ozarks Community Hospital in Gravette, Arkansas, seeks a Scheduling Coordinator to join our Patient Access Department. You will coordinate patient referrals to specialty providers, schedule appointments, and ensure required authorizations and documentation are obtained.

The role emphasizes accurate referral processing, timely scheduling, and clear communication with patients and providers to maintain continuity of care in a community-focused health system.

Qualifications

• High school diploma or equivalent.
• Minimum of one year's medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course or equivalent experience preferred.

Responsibilities

• Coordinate patient referrals to specialty providers, diagnostic services, and other healthcare resources as ordered by providers.
• Schedule appointments and ensure required authorizations or documentation are obtained.
• Track referrals and communicate appointment details to patients and providers to maintain continuity of care.

Skills

Scheduling coordination

Medical office experience

Health insurance knowledge

Patient billing knowledge

Education

High school diploma or equivalent

Medical terminology course

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Gravette, Arkansas, has an opening for a Scheduling Coordinator within our Patient Access Department.

Our Mission:

Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

The Referral Coordinator is responsible for coordinating patient referrals to specialty providers, diagnostic services, and other healthcare resources as ordered by providers. This position works closely with patients, providers, and outside healthcare facilities to ensure referrals are processed accurately, appointments are scheduled in a timely manner, and required authorizations or documentation are obtained. The Referral Coordinator helps maintain continuity of care by tracking referrals, communicating appointment details to patients, and ensuring all necessary information is shared between providers and receiving facilities.

Benefits include:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

Requirements:

• High school diploma or equivalent.
• Minimum of one (1) year's medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course or equivalent experience preferred.