Scheduling/Authorization Coordinator - NCPS - PCC Main (Full Time, Days)

Pscfl; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Pscfl is seeking an Administrative/Clerical professional in Miami to secure insurance authorizations, pre-register patients, and schedule hospital visits and procedures.

Minimum requirements include 2–3 years of medical insurance and billing experience; bilingual English/Spanish is preferred. Excellent customer service and strong communication with clinical staff are essential for success in this role.

Qualifications

• High school education or equivalent preferred.
• Bilingual in English/Spanish preferred.
• Excellent customer service skills.
• Critical thinking skills needed.

Responsibilities

• Secures insurance authorization for outpatient and diagnostic testing.
• Schedules appointments and verifies medical visits.
• Coordinates collection and submittal of insurance information from clinical/support staff.
• Escalates any authorization issues and coordinates peer-to-peer review.
• Coordinates with clinical team and communicates managed care requests via established workflows.
• Documents adequate and accurate records of insurance notes and authorizations.
• Answers telephones, routes calls, takes messages, and relays to staff.
• Follows-up with patients for return visits, missed appointments, and cancellations.

Skills

Bilingual English/Spanish

Customer service

Critical thinking

Education

High school diploma or equivalent

Job description

Description

Job Summary Responsible for securing insurance authorizations for patients and performs pre-registration and scheduling functions for hospital visits and procedures.

Minimum Job Requirements 2- 3 years of medical insurance and billing experience required. Previous physician office or ambulatory experience preferred.

Qualifications

Essential Duties and Responsibilities Secures insurance authorization for all outpatient and diagnostic testing, consultation, and outpatient procedures. Schedules appointments and procedures, verifies medical appointments, and processes medical documentation. Coordinates the collection and submittal of additional insurance information from clinical/support staff. Escalates any authorization issues and coordinates peer-to-peer review. Coordinates with clinical team and communicates managed care requests via established work flows. Documents adequate and accurate records of insurance notes and authorizations. Answers telephones, routes calls to appropriate staff, takes accurate phone messages, and relays messages to staff. Follows-up with patients for return visits, missed appointments, and cancellations.

Knowledge/Skills/Abilities High school education or equivalent preferred. Bilingual in English/Spanish preferred. Excellent customer service skills. Critical thinking skills needed. (EOE DFW)

Job:

Clerical/Administrative

Department:

NCPS PCC MAIN-3100-461690

Job Status:

Professional