Scheduling and Field Support Coordinator

Eye Mountain Cares LLC; Odessa (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Job summary

Home Helpers of Westchase in Odessa, FL is seeking a Scheduling and Field Support Coordinator to keep field operations running smoothly. You will manage scheduling for field staff, cover shifts, and serve as the main liaison between field personnel and office operations.

The role requires strong organizational and communication skills, a valid driver’s license, and open availability. You’ll support onboarding, maintain logs, and help ensure coverage meets changes in real time.

Qualifications

• Prior scheduling/dispatch experience preferred.
• Strong organizational and communication skills.
• Proficiency with scheduling software or CRMs.
• Open availability and reliable transportation required.

Responsibilities

• Coordinate and manage scheduling for field staff, ensuring optimal coverage and efficiency
• Covering shift call outs and open shifts
• Assisting with office administrative duties
• Serve as the primary point of contact between field personnel and office operations
• Monitor and adjust schedules in real time to accommodate changes, cancellations, or urgent needs
• Communicate daily assignments, updates, and instructions to field team members
• Maintain accurate records of scheduling, attendance, and field activity logs
• Assist with onboarding and orientation logistics for new field staff
• Identify and resolve scheduling conflicts or gaps in coverage proactively

Skills

Scheduling

Dispatch

Organizational skills

Communication skills

Education

High school diploma or equivalent

Tools

Scheduling software

CRM systems

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Opportunity for advancement

About the Role:

Home Helpers of Westchase is looking for a motivated and organized Scheduling and Field Support Coordinator to join our growing team in Odessa, FL. This is a dynamic role where you'll be the backbone of our field operations - keeping schedules running smoothly and ensuring our team has the support they need to succeed. If you thrive in a fast-paced environment and love making things work behind the scenes, we want to hear from you!

Responsibilities:

• Coordinate and manage scheduling for field staff, ensuring optimal coverage and efficiency


• Covering shift call outs and open shifts


• Assisting with offfice administrative duties


• Serve as the primary point of contact between field personnel and office operations


• Monitor and adjust schedules in real time to accommodate changes, cancellations, or urgent needs


• Communicate daily assignments, updates, and instructions to field team members


• Maintain accurate records of scheduling, attendance, and field activity logs


• Assist with onboarding and orientation logistics for new field staff


• Identify and resolve scheduling conflicts or gaps in coverage proactively

Requirements:

• Must have Valid Drivers License


• Must have Reliable transportation


• Proof of Auto Insurance


• Willing to commute between Hillsborough and Pinellas county


• Must have open availability


• Prior experience in scheduling, dispatch, or field coordination preferred


• Strong organizational skills with the ability to manage multiple priorities simultaneously


• Excellent verbal and written communication skills


• Proficiency with scheduling software, CRMs, or similar digital tools


• Ability to remain calm and solution-focused in a fast-paced, ever-changing environment


• Team-oriented mindset with a proactive, can-do attitude


• High school diploma or equivalent required

About Us:

Home Helpers of Westchase is a dedicated care services company based in Odessa, FL, committed to delivering compassionate, high-quality support to those we serve. Our clients trust us because of our reliability, attention to detail, and genuine heart for care. Our team members love working here because we foster a supportive, respectful culture where every role truly makes a difference.