Scheduler, Wellness Coordinator

The Northbridge Companies; Cape Elizabeth (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Paid holidays, vacation and personal;

Health insurance

401(k) with company match

Ongoing training and growth

Job summary

The Northbridge Companies is seeking a Scheduler/Wellness Coordinator to support our wellness and care teams. You will coordinate non-clinical care, schedule medical appointments, organize care plans and supplies, and assist with onboarding in collaboration with the Resident Care Director. You are organized, compassionate, and enjoy teamwork.

Portuguese? Not present. You must hold CRMA/CNA or CRMA/PSS certification in Maine and will interact with residents, families, and colleagues to ensure

Qualifications

• Requires ME CRMA/CNA or CRMA/PSS certification.
• Must be able to interact professionally with residents, families and staff.
• Proficient in Microsoft Office Suite, Word, Excel and Outlook.

Responsibilities

• Maintain confidentiality in compliance with HIPAA.
• Coordinate with Sales Director to ensure required forms are returned before assessment/move-in.
• Coordinate with front desk to schedule medical appointments and transports.

Skills

HIPAA compliance

Customer service

Communication

Team coordination

Organizational skills

Education

ME CRMA/CNA or CRMA/PSS certification

Tools

Microsoft Office Suite

Outlook

Excel

Word

Job description

Scheduler/Wellness Coordinator

Monday-Friday, Full-time, daytime hours

Enriching Lives through Compassionate Care

Why Join Our Wellness Family:

We care about our team and offer lots of benefits for your growth and happiness.

• Competitive Compensation: Get paid well for your skills and hard work.
• Flexible Scheduling: Have a flexible schedule that fits your life.
• Time Off: Take breaks with paid holidays, vacation, and personal days.
• Health and Wellness: Stay healthy with good insurance for you and your family.
• Financial Security: Plan for the future with a 401(k) and company match.
• Invested in You: ongoing training and growth opportunities.

Wellness Coordinator Job Summary

Join our caring and dedicated team as a key support to our wellness and care staff! In this vital role, you’ll help ensure residents receive the highest quality of non-clinical care and coordination—from scheduling medical appointments to organizing care plans and supplies. You’ll work closely with the Resident Care Director and other team members to support daily operations, communicate with families, and help new associates get off to a great start. If you’re organized, compassionate, and thrive in a team-focused environment, we’d love to have you make a difference in our community.
CRMA/CNA or CRMA/PSS required.

Responsibilities:

• Must maintain strict confidentiality in compliance with HIPAA practices.
• Serve on, participate in and attend various committees of the community.
• Helps coordinate with Sales Director to ensure required nursing forms are returned to the community prior to assessment/move in.
• Partner with the front desk to follow up on the coordination of residents’ medical appointments and transports as needed.
• Ensures daily task sheets are printed and assists with Carestream App.
• Oversees all non-clinical needs of the residents, follow up with families for supplies needs, set up referrals, follow up with outside provider faxes, etc.
• Oversees NBR Continence Program, forwarding all appropriate resident billing to the Business Office Director.
• Oversees and orders all supplies for the wellness department as directed by RCD (Gloves, Med supplies, PPE).
• Schedules Service plan meetings and maintains calendar of meeting schedules.
• Attends Tracking Meetings and schedules change of condition service plan meetings as needed.
• Responsible for ordering of uniforms as directed by RCD.
• Provides care associate assignments for each shift daily in coordination with the Resident Care Director.
• Provides support with orientation and training for new care associates and MNAs/CRMAs
• Assist in the filing of paperwork such as task sheets, communication logs and other paperwork as needed.
• Assist the RCD to ensure that all resident forms are up to date with the most current information.
• Ensure all residents are treated fairly, and with kindness, dignity, and respect.
• Review and understand the resident rights completely.
• State Specific Job Responsibilities.
• Other tasks as assigned.

Qualifications:

• Requires current certification in ME as a CRMA/CNA or CRMA/PSS.
• Must possess the ability to deal tactfully, and maintains a positive working relationship with personnel, residents, family members, visitors, other medical professionals, vendors, and the general public.
• Must possess the ability and willingness to work harmoniously with professional and non-professional personnel and promote positive work relationships.
• Must be willing to seek out new methods and be willing to incorporate them into existing practices.
• Ability to provide professional customer service at all times, leads by example and addresses any customer/residents/staff concerns in a timely manner.
• Proficient in Microsoft Office Suite, Word, Excel, Outlook and other software programs.
• Is dependent and flexible to work various days, shifts as needed.

Our Wellness Team works hard to help residents live their lives to the fullest. Join us and make a meaningful impact where it really matters.

Criminal Background Screening is required.

Live Well, Love Life

#IND1