Scheduler, Special Events

Signet Jewelers; Cleveland (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare from day 1

Fertility benefits

401(k) matching

Paid time off

Employee discounts

Learning & Development

Job summary

Signet Jewelers in Cleveland, OH, seeks a Special Events Scheduler to develop and manage the calendar of vendor events across our Jared, Kay, Peoples and Zales banners.

You will coordinate calendar with vendors, merchandising, and brand leadership to drive events that boost sales and customer engagement, and support the Special Events Manager with planning, scheduling, and reporting.

Qualifications

• Bachelor's degree and 2+ years relevant work experience.
• 1+ years in project management, retail operations, or related field.
• Strong project management with ability to manage multiple projects simultaneously.
• Excellent written and verbal communication to present recommendations.

Responsibilities

• Develop, maintain, and optimize the annual Vendor Special Events Schedule across brands.
• Coordinate event dates with vendors to maximize performance and consistency.
• Identify, evaluate, and implement new special event opportunities to drive sales.
• Monitor schedules, databases, and planning files for accuracy across systems.

Skills

Project management

Communication

MS Office

Time management

Analytical thinking

Education

Bachelor's degree

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Special Events Scheduler is responsible for developing the requirements necessary to implement vendor special events and in-house events. Develop, coordinate, implement, update and maintain the Special Events calendar for Jared, Kay, Peoples and Zales banners, which consists of ~11,000 vendor events annually. Coordinate all vendor special events logistics to ensure seamless execution of the events. Work cross-functionally with other business partners and operations on event schedule, plans, new vendor selection, labor allocation, etc. Supports the Special Events Manager on all vendor special event initiatives and completes assigned ad hoc requests.

Key Responsibilities

• Develop, maintain, and optimize the annual Vendor Special Events Schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendars
• Manage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brands
• Partner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagement
• Monitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platforms
• Resolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectives
• Prepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidance
• Review, update, and maintain special events policies, training materials, and documentation to ensure content remains current, relevant, and effective
• Create and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business results
• Serve as the primary liaison between vendors, operations teams, and cross-functional business partners, addressing issues and supporting successful event execution
• Analyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership for the Special Events Manager during peak periods or absences
• Apply strong organizational, analytical, problem-solving, and project management skills to prioritize multiple event-related initiatives

Position Qualifications

• Bachelor's degree and 2+ years experience in a similar work setting
• 1+ years experience in project management, retail operations, or related field
• Strong project management skills with the ability to prioritize, manage, and execute multiple projects simultaneously
• Excellent verbal and written communication skills, including the ability to present clear, concise recommendations to leadership
• Advanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePoint
• Ability to build and maintain positive, collaborative relationships across departments and organizational levels
• Highly organized and detail-oriented, with exceptional time management skills
• Strong analytical and problem-solving abilities, using critical thinking and innovative approaches to address operational challenges

Benefits and Perks

• Comprehensive healthcare, dental, and vision insurance to keep you and your family covered - available on day 1 of employment!
• Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
• Generous 401(k) matching after just one year to help secure your financial future
• Ample paid time off, plus seven holidays to recharge and unwind
• Exclusive discounts on premium merchandise just for you
• Dynamic Learning & Development programs to support your growth