Scheduler, Special Events

Signet Jewelers Limited; Akron (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive healthcare

401(k) matching

Paid time off and holidays

Employee discounts

Learning and development programs

Job summary

Signet Jewelers Limited in Akron, OH is seeking a Special Events Scheduler to develop and manage a comprehensive vendor and in-house events calendar across multiple banners. The role coordinates timing with holiday and promotional calendars to maximize performance and consistency across brands.

Responsibilities include maintaining the annual schedule, collaborating with vendors, merchandising, and leadership to drive sales and engagement, and ensuring accurate planning data across systems.

Qualifications

• Bachelor’s degree and 2+ years experience in a similar work setting.
• 1+ years experience in project management, retail operations, or related field.
• Strong project management skills with the ability to prioritize, manage, and execute multiple projects.
• Excellent verbal and written communication skills, including the ability to present clear recommendations to leadership.
• Advanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePoint.

Responsibilities

• Develop, maintain, and optimize the annual Vendor Special Events Schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendars.
• Manage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brands.
• Partner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagement.
• Monitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platforms.
• Resolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectives.
• Prepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidance.
• Review, update, and maintain special events policies, training materials, and documentation to ensure content remains current and effective.
• Create and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business results.
• Serve as the primary liaison between vendors, operations teams, and cross-functional business partners, addressing issues and supporting successful event execution.
• Analyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership during peak periods.

Skills

Vendor management

Project management

Communication

Microsoft Office

Education

Bachelor's degree

Tools

Excel

PowerPoint

Teams

SharePoint

Job description

The Special Events Scheduler is responsible for developing the requirements necessary to implement vendor special events and in‑house events. The role coordinates a calendar of approximately 11,000 vendor events annually across the Jared, Kay, Peoples, and Zales banners, ensuring seamless execution and alignment with holiday and promotional calendars.

Responsibilities

• Develop, maintain, and optimize the annual Vendor Special Events Schedule, ensuring strategic timing, event spacing, and alignment with holiday and promotional calendars.
• Manage a comprehensive special events calendar across Jared, Kay, Peoples, and Zales, coordinating event dates with vendors to maximize performance and consistency across brands.
• Partner with vendors, merchandising, and brand leadership to identify, evaluate, and implement new special event opportunities that drive sales and customer engagement.
• Monitor, validate, and update event schedules, databases, and planning files to ensure accuracy across all systems, reporting tools, and customer-facing platforms.
• Resolve scheduling conflicts and collaborate with vendors and business partners to identify alternative solutions that support event success and business objectives.
• Prepare and distribute field communications related to special events, including schedules, policies, procedures, training resources, updates, and operational guidance.
• Review, update, and maintain special events policies, training materials, and documentation to ensure content remains current, relevant, and effective.
• Create and manage presentations, communications, and SIGnet content that promote special event programs, resources, best practices, and business results.
• Serve as the primary liaison between vendors, operations teams, and cross‑functional business partners, addressing issues and supporting successful event execution.
• Analyze event performance, collaborate on staffing and labor planning, support brand event strategies, and provide backup leadership for the Special Events Manager during peak periods or absences.
• Apply strong organizational, analytical, problem‑solving, and project management skills to prioritize multiple event‑related initiatives.

Qualifications

• Bachelor’s degree and 2+ years experience in a similar work setting.
• 1+ years experience in project management, retail operations, or related field.
• Strong project management skills with the ability to prioritize, manage, and execute multiple projects simultaneously.
• Excellent verbal and written communication skills, including the ability to present clear, concise recommendations to leadership.
• Advanced proficiency in Microsoft Office and collaboration tools, including Excel, Word, PowerPoint, Teams, and SharePoint.
• Ability to build and maintain positive, collaborative relationships across departments and organizational levels.
• Highly organized and detail‑oriented, with exceptional time management skills.
• Strong analytical and problem‑solving abilities, using critical thinking and innovative approaches to address operational challenges.

Benefits

• Comprehensive healthcare, dental, and vision insurance starting day 1 of employment.
• Fertility benefits up to $15,000 for participants in U.S. medical plans.
• Generous 401(k) matching after just one year.
• Paid time off plus seven holidays.
• Exclusive discounts on premium merchandise.
• Learning and Development programs.