Scheduler Skilled Home Health

Bradbury Home Health, Inc.; New Haven (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in home health care is seeking a dedicated Scheduler to join their team. This role is pivotal in ensuring timely patient visits, coordinating schedules among care teams, and acting as a key liaison between patients and healthcare providers. With a mission to deliver the right care at the right time, this position offers the chance to make a meaningful impact on patients' lives. Join a collaborative environment where your skills in scheduling and communication will help drive excellence in patient care. Opportunities for advancement and a comprehensive benefits package await you.

Benefits

Tuition Reimbursement

Comprehensive Health Insurance

401(K) Plan with Employer Match

Paid Time Off

Pet Insurance

Qualifications

• 1+ year of practical experience in patient scheduling.
• Strong communication and decision-making skills are essential.

Responsibilities

• Coordinate schedules for patient care visits with the clinical team.
• Act as a liaison between patients, care teams, and medical providers.

Skills

Patient Scheduling

Communication Skills

Decision-Making Skills

Conflict Management

Bilingual (Spanish and English)

Education

High School Diploma or GED

Associate's Degree

Tools

Homecare Homebase

Workday

Microsoft Office

Job description

Grow your career internally at Elara Caring, our best talent comes from within!

Job Description:

The Scheduler supports Administrators (or Designated Branch Directors) in scheduling patient visits. By managing key workflows throughout the patient journey, the Scheduler coordinates direct care team member schedules to ensure timely and adequate patient care visits. The Scheduler acts as a liaison between the Clinical Team Manager (CTM), direct care team members, the patient’s physician or medical provider, and other facility staff involved in patient care.

Our mission is to deliver the right care, at the right time, in the right place, which starts with having the right people. Serving over 65,000 patients nationwide, we offer opportunities to make a significant impact on patients and their families. As a Scheduler, you can help your team reach their full potential and make a difference in people's lives.

Why Join the Elara Caring Mission?

• Work in a collaborative environment.
• Make a meaningful difference.
• Enjoy a competitive compensation package.
• Benefit from tuition reimbursement and continuing education at no cost.
• Opportunities for advancement.
• Comprehensive health insurance (medical, dental, vision).
• 401(K) plan with employer match.
• Paid time off, holidays, and family/pet bereavement leave.
• Pet insurance.

Minimum Requirements:

• High school diploma or GED required; Associate's degree preferred.
• At least 1 year of practical experience.
• Experience in patient scheduling within a home care agency is preferred.
• Knowledge of national standards of care, state licensure, and federal conditions of participation.
• Strong communication skills, including conveying information clearly and listening actively.
• Ability to plan, set timeframes, and allocate resources effectively.
• Decision-making skills, including handling incomplete information and escalation when necessary.
• Proficiency in enterprise applications (e.g., Homecare Homebase, Workday) and intermediate Microsoft Office skills.
• Conflict management and negotiation skills.
• Patient advocacy skills, understanding patient needs, and managing expectations.
• Ability to respond to unexpected situations proactively.
• Understanding of the financial impact of scheduling decisions and staff productivity metrics.
• Bilingual in Spanish and English is preferred.

You will report to the Administrator or Branch Director.

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This is not a comprehensive list of all job responsibilities; a full job description will be provided.

Elara Caring is an equal employment opportunity employer, committed to diversity and inclusion in the workplace, and prohibits discrimination and harassment of any kind.