Scheduler Procedural

Detroit Medical Center; Detroit (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Career development

Employee assistance program

Pet insurance

Job summary

Tenet Healthcare's DMC Harper University Hospital in Detroit, MI is seeking a courteous Clerical/Office Support to schedule procedures, coordinate patient visits and support surgical teams.

The role requires excellent communication, ability to work with diverse teams, and attention to detail in a busy hospital environment. This is a day-shift, full-time position at Harper University/Hutzel Women's Hospital.

Qualifications

• High School diploma or equivalent.
• One year of scheduling experience (or related).
• Analytical skills to assess and plan scheduling, verify information, research problems and compile data.

Responsibilities

• Schedules clinical procedures to promote high-quality care, ensuring correct procedure, site and supplies.
• Schedules and registers patients via phone to coordinate needs considering diagnosis, resources, equipment, availability and insurance.
• Communicates with physician offices to manage block time and inform about changes.

Skills

Scheduling experience

Interpersonal skills

Multitasking

Typing

Medical terminology

Attention to detail

Education

High School diploma or equivalent

Job description

Embark on a rewarding career with DMC Harper University Hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

Benefit Statement

At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare C dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Procedural Scheduler is responsible for scheduling patients for a specific department(s).

The position has significant communication requirements with practice offices.

The job requires excellent communication skills to build collegial relationships with surgeons physicians, patients and staff.

The position may also require assisting with other areas key to the continuity of patient care.

Responsibilities

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site and supplies
• Schedules and registers patients via phone interaction to organize, arrange and coordinate patient and facility needs by considering variables as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs and physician orders
• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability. Promptly informs physician offices of hospital changes

Qualifications

Minimum Qualifications

• High School diploma or equivalent.
• One year of scheduling experience (or related).

Skills Required

• Analytical skills necessary to assess and plan for an optimal surgical schedule, review and verify insurance information, research billing problems and compile data for statistical reporting.
• High level of interpersonal and customer services skills to communicate effectively with various levels of hospital staff, to communicate with diverse populations and to relay sensitive and confidential information to patients, internal staff and a variety of external organizations.
• Ability to manage multiple tasks and organize/prioritize tasks.
• Manual dexterity and visual acuity necessary to operate hospital computerized scheduling system.
• Proficient typing, word processing and PC application skills.
• Knowledge of computer applications, medical/surgical terminology, procedure codes and diagnosis codes.

Facility Description

DMC Harper University Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise and innovative research. A specialty referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations

Job: Clerical/Office Support

Primary Location: Detroit, Michigan

Facility: DMC Harper University/Hutzel Women's Hospital

Job Type: Full Time

Shift Type: Day

Shift Begin: 11:00 AM Shift End: 7:30 PM

employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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